Quality & Continuous Improvement Leader

US_ORB_4000 ORBIS Corporation; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Menasha Corporation is seeking a quality-focused professional to uphold the QMS across ORBIS operations and related packaging activities. You will promote employee engagement, resolve customer complaints, and drive continuous improvement using CAPA, Six Sigma, audits, and standard work.

You will oversee product/process trials, develop capable production processes, monitor performance metrics, and train teams to sustain robust documentation and compliance across facilities.

Responsibilities

• 1. Ensure timely resolution of customer complaints through execution, facilitation, continuous follow-up, communications, and/or re-work (including on-site)
• 2. Communicate, and solve problems with customers and the organization as needed.
• 3. Manage product/process trials concerning new products, existing molds, material trials, and improvement projects.
• 4. Develop capable production processes for new and existing products using Process Flow Diagrams, PFMEAs, Control Plans, SPC, Standard Work, Gage R & R, and Gage development activities.
• 5. Drive execution of, maintain, improve and train as it relates to local process ownership, ORBIS production system, Quality Plan, Process capability, Calibration, Internal Audits / Cross plant audits, Corrective and Preventive action, and DMS.
• 6. Monitor, analyze and report performance metrics to local and corporate.
• 7. Lead / Promote problem solving and ensure continuous improvement utilizing the CAPA system, designed experiments, Six Sigma/Lead methodologies, and other problem-solving methodologies.
• 8. Maintain documents per Document Management System and retention requirements.
• 9. Drive development and application of standard work across plant/production activities.
• 10. Drive companywide improvement of the QMS (Internal audits, 3rd party audits, customer complaints, risks, and opportunities).

Job description

Menasha Corporation is seeking a quality-focused professional to uphold the QMS across ORBIS operations and related packaging activities. You will promote employee engagement, resolve customer complaints, and drive continuous improvement using CAPA, Six Sigma, audits, and standard work.

You will oversee product/process trials, develop capable production processes, monitor performance metrics, and train teams to sustain robust documentation and compliance across facilities.