Manager, Quality

US_ORB_4000 ORBIS Corporation; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Menasha Corporation is seeking a quality-focused professional to uphold the QMS across ORBIS operations and related packaging activities. You will promote employee engagement, resolve customer complaints, and drive continuous improvement using CAPA, Six Sigma, audits, and standard work.

You will oversee product/process trials, develop capable production processes, monitor performance metrics, and train teams to sustain robust documentation and compliance across facilities.

Responsibilities

• 1. Ensure timely resolution of customer complaints through execution, facilitation, continuous follow-up, communications, and/or re-work (including on-site)
• 2. Communicate, and solve problems with customers and the organization as needed.
• 3. Manage product/process trials concerning new products, existing molds, material trials, and improvement projects.
• 4. Develop capable production processes for new and existing products using Process Flow Diagrams, PFMEAs, Control Plans, SPC, Standard Work, Gage R & R, and Gage development activities.
• 5. Drive execution of, maintain, improve and train as it relates to local process ownership, ORBIS production system, Quality Plan, Process capability, Calibration, Internal Audits / Cross plant audits, Corrective and Preventive action, and DMS.
• 6. Monitor, analyze and report performance metrics to local and corporate.
• 7. Lead / Promote problem solving and ensure continuous improvement utilizing the CAPA system, designed experiments, Six Sigma/Lead methodologies, and other problem-solving methodologies.
• 8. Maintain documents per Document Management System and retention requirements.
• 9. Drive development and application of standard work across plant/production activities.
• 10. Drive companywide improvement of the QMS (Internal audits, 3rd party audits, customer complaints, risks, and opportunities).

Job description

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here. Join us and become part of the power behind possible.

About The Opportunity

Ensure customer and business requirements are met by promoting employee engagement, managing the plant Quality Management System (QMS), ensuring compliance with the ORBIS QMS and driving continuous improvement.

• 1. Ensure timely resolution of customer complaints through execution, facilitation, continuous follow-up, communications, and/or re-work (including on-site)
• 2. Communicate, and solve problems with customers and the organization as needed.
• 3. Manage product/process trials concerning new products, existing molds, material trials, and improvement projects.
• 4. Develop capable production processes for new and existing products using Process Flow Diagrams, PFMEAs, Control Plans, SPC, Standard Work, Gage R & R, and Gage development activities.
• 5. Drive execution of, maintain, improve and train as it relates to local process ownership, ORBIS production system, Quality Plan, Process capability, Calibration, Internal Audits / Cross plant audits, Corrective and Preventive action, and DMS.
• 6. Monitor, analyze and report performance metrics to local and corporate.
• 7. Lead / Promote problem solving and ensure continuous improvement utilizing the CAPA system, designed experiments, Six Sigma/Lead methodologies, and other problem-solving methodologies.
• 8. Maintain documents per Document Management System and retention requirements.
• 9. Drive development and application of standard work across plant/production activities.
• 10. Drive companywide improvement of the QMS (Internal audits, 3rd party audits, customer complaints, risks, and opportunities).

Ensure the Management Review Schedule is adhered to, and records are retained #ORBIS

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services.

Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an exciting, rewarding career with us, where you’ll have opportunities to grow.

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Our culture, based on a history of family ownership, encourages employees to create, collaborate, support communities, and build meaningful careers. We believe there’s strength in diversity and that our people are the power behind possible®.

Equity, inclusion and diversity, workplace safety, and sustainability are values that are woven into the fabric of everything we do.

The possibilities are endless. The power is yours!