Quality & Continuous Improvement Leader

Citigroup Inc; Honolulu (HI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition Reimbursement

Paid time off

Teledoc – virtual doctor visits

Dental and vision

Job summary

Citigroup Inc. seeks a Quality Program Manager to support the QSTR team in Hawaii. You will drive continuous improvement, manage quality, safety, reliability and transportation initiatives, educate internal customers, and ensure successful implementation of QSTR programs.

You will lead process improvements, audits, and training while coordinating with local management to address findings and maintain compliance with safety guidelines. Travel expected for regional activities.

Qualifications

• High school diploma required; college degree in industrial/manufacturing engineering or operations management preferred
• Lean/Six Sigma Green Belt or equivalent
• 2+ years in a manufacturing setting
• Proven effective written and verbal communication skills

Responsibilities

• Be a continuous improvement ambassador through benchmarking, projects, and kaizen events
• Support processes (document control, management review) and KPI usage across QMS/EHS
• Promote supplier quality via NCP/RMA management and regional audits
• Assist with internal audits and address management findings
• Train on processes/tools and create training materials
• Coordinate inspections/audits and support safety programs
• Assist with emergency action planning and site preparedness
• Support maintenance management system procedures and asset maintenance plans
• Engage in site huddles and communicate regional QSTR performance
• Maintain a safe, clean work area following safety guidelines
• Other duties as assigned

Skills

Continuous improvement

Project management

Kaizen events

Communication

Data analysis

Training

Audits

Safety programs

Education

Industrial/Manufacturing engineering

Operations management

Job description

Citigroup Inc. seeks a Quality Program Manager to support the QSTR team in Hawaii. You will drive continuous improvement, manage quality, safety, reliability and transportation initiatives, educate internal customers, and ensure successful implementation of QSTR programs.

You will lead process improvements, audits, and training while coordinating with local management to address findings and maintain compliance with safety guidelines. Travel expected for regional activities.