Quality & Continuous Improvement Engineer

Phoenix Paper Wickliffe; Wickliffe (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Paid holidays

401(k) match

Job summary

Phoenix Paper Wickliffe LLC is seeking a Quality & Continuous Improvement Engineer to support uncoated free sheet paper manufacturing. The role focuses on quality systems, process optimization, and CI projects in collaboration with production, lab, and engineering teams.

Candidates should have a strong background in quality tools (Excel, Power BI, Minitab) and SPC concepts, with the ability to drive standard work, audits, and data-driven improvements in a manufacturing environment.

Qualifications

• Bachelor’s degree in Chemical Engineering, Industrial Engineering, Paper Science, Data Analysis or related field.

Responsibilities

• Provide daily quality support for the manufacturing of uncoated free sheet paper
• Collect and analyze production and laboratory data to identify trends and insights
• Assist with root-cause analysis for product defects and customer complaints
• Help maintain the mill’s Quality Management System (QMS) including calibrations, reporting, procedures and work instructions
• Manage laboratory inventory including testing supplies, standards, consumables, and equipment spare parts
• Support internal audits and documentation for certifications such as FSC/SFI/PEFC
• Support improvement projects related to yield optimization and defect reduction
• Assist in processing observations, data collection, and creation of standard work
• Engage in cross-functional problem-solving, 5S events and center lining activities
• Develop dashboards, charts and SPC tracking tools
• Train operators and supervisors on CI tools and help drive a culture of continuous improvement
• Work with operators and engineers to understand uncoated free sheet operations including stock prep, refining, wet-end chemistry, drying, calendaring and finishing
• Work with upstream processes to understand operational practices and internal products related to woodyard and pulp production operations
• Support grade development, product optimization and specification management
• Support troubleshooting efforts on the paper machine and finishing equipment
• Help validate process adjustments and monitor impacts on product quality

Skills

Excel

Power BI

Minitab

SPC concepts

Education

Bachelor's degree in Chemical Engineering

Bachelor's degree in Industrial Engineering

Bachelor's degree in Paper Science

Data Analysis degree

Job description

Job DetailsJob Location: PHOENIX PAPER WICKLIFFE LLC - Wickliffe, KY 42087Phoenix Paper Wickliffe LLC is searching for qualified candidates to assume the role of a Quality & Continuous Improvement Engineer.

Summary: The Quality & Continuous Improvement Engineer supports the manufacturing of uncoated free sheet paper by assisting with quality systems, process optimization, and continuous improvement activities. This role works closely with production, laboratory, and engineering teams to ensure consistent product quality, reduce variability and improve operational efficiency.

Key Responsibilities of this position include, but are not limited to, the following:

• Provide daily quality support for the manufacturing of uncoated free sheet paper
• Collect and analyze production and laboratory data to identify trends and insights
• Assist with root-cause analysis for product defects and customer complaints
• Help maintain the mill’s Quality Management System (QMS) including calibrations, reporting, procedures and work instructions
• Manage laboratory inventory including testing supplies, standards, consumables, and equipment spare parts
• Support internal audits and documentation for certifications such as FSC/SFI/PEFC
• Support improvement projects related to yield optimization and defect reduction
• Assist in processing observations, data collection, and creation of standard work
• Engage in cross-functional problem-solving, 5S events and center lining activities
• Develop dashboards, charts and SPC tracking tools
• Train operators and supervisors on CI tools and help drive a culture of continuous improvement
• Work with operators and engineers to understand uncoated free sheet operations including stock prep, refining, wet-end chemistry, drying, calendaring and finishing
• Work with upstream processes to understand operational practices and internal products related to woodyard and pulp production operations
• Support grade development, product optimization and specification management
• Support troubleshooting efforts on the paper machine and finishing equipment
• Help validate process adjustments and monitor impacts on product quality

General Qualifications and Requirements:

• Bachelor’s degree in Chemical Engineering, Industrial Engineering, Paper Science, Data Analysis or related field. Equivalent experience may be considered.
• Strong interest in papermaking, quality systems, and continuous improvement
• Familiarity with statistical tools (Excel, Power BI, Minitab) and SPC concepts
• Strong communication, teamwork and problem-solving skills
• Primarily office and manufacturing environment
• Frequent interaction with production personnel
• Occasional lifting, climbing and exposure to manufacturing conditions
• Ability to work flexible hours as required to support mill operations and improvement initiatives. Could include night and weekend shifts as needed for coverage.
• Provide periodic on-call coverage (approximately one week a month)

Phoenix Paper offers competitive wages & benefits packages that include health, vision, dental, life insurance, paid holidays, matching 401(k) & much more.

Phoenix Paper Wickliffe LLC is an Equal Opportunity EmployerQualifications