Quality Consultant-Surgical

Phoenix Children's; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

Phoenix Children's iS seeking a Quality Consultant-Surgical to identify and improve surgical performance and patient safety practices at the bedside, focusing on the Children’s Surgery Program. The role conducts surgical case reviews, liaises with the division, and ensures postoperative issues are addressed from a quality-improvement standpoint.

The Consultant collaborates with physician and clinician champions to use data to identify opportunities for quality improvement and patient safety

Qualifications

• Experience with NSQIP and Children’s Surgery Verification.
• Strong analytical and problem-solving skills.
• Ability to train and educate others on reliability and performance improvement tools.

Responsibilities

• Assesses and improves surgical care using high reliability processes.
• Assesses patient surgical care processes for safety/risk issues using NSQIP and performance measures.
• Proficient at communication, connecting with staff and influencing change.
• Sets goals for areas of responsibility and works with liaisons to attain improvement.
• Maintains connection with the big picture while implementing at the micro level.

Skills

NSQIP expertise

Quality improvement

Data analysis

Communication

Leadership

Job description

Quality Consultant-Surgical

Department: PCH-MAIN | Ctr for Children's Surgery
Location: Phoenix
Shift: Mon-Fri, Days, 8am-5pm
Category: Surgical Services
Posting #: 1060770
Employee Type: Full-Time

Position Summary

This position identifies and improves surgical performance improvement and patient safety practices by affecting care and processes at the bedside. The focus of this position is the Children’s Surgery Program and to conduct surgical case reviews, serve as a liaison to surgical division protected case reviews, and ensure that postoperative complications and system’s issues are addressed appropriately from a quality-improvement standpoint. Additionally, the Consultant collaborates with physician/clinician champions to use the data to identify opportunities for quality improvement and patient safety practices with their respective clinical specialties. The Coordinator supports and focuses the quality improvement efforts.

Position Duties

• Assesses and improves surgical care using high reliability processes
• Assesses patient surgical care processes for safety/risk issues using expert understanding of Children’s Surgery Verification, NSQIP, and performance measures.
• Proficient at communication, able to connect with a variety of staff in a professional manner while influencing change and behavior.
• Sets goals for areas of responsibility and works with Program liaisons and the Children’s Surgery Program Manager to attain and sustain improvement.
• Maintains connection with the big picture while implementing at the micro level. Uses knowledge of the necessary structures, processes, and organizational landscapes/dynamics impacting successful implementation.

• Expertise in NSQIP, Appendix 2, and Children’s Surgery Verification
• Utilizes current data sources and seeks new sources to understand complex problems.
• Conducts case reviews and reports to the Children’s Surgery Program Manager as needed.
• Creates trends from NSQIP and CSV data collection that reflects current practice.
• Integrates large volumes of NSQIP and CSV data and information into a succinct problem definition.
• Uses critical thinking, inductive, and deductive reasoning skills to reduce complex issues to realistic/feasible solutions and staging.

• Leadership expertise with identification of priority areas and goal setting
• Recommends strategic priority areas for the organization based on data and trends.
• Works autonomously to identify areas of improvement, create action plans and successfully implement interventions to sustain improvement organization wide using appropriate stakeholders.
• Ability to train and educate others on a variety of reliability and performance improvement tools.
• Develops processes and infrastructure that is in full compliance with Children’s Surgery Verification.
• Expertise on surgical standards and requirements, able to apply knowledge to a variety of settings across the continuum.

• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable