Quality Compliance Specialist - QA/QC (Print/Packaging Manufacturing)

Resource Label Group; Garner (NC); Vor Ort; USD 34.000 - 52.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Paid Holidays

Medical, Dental and Vision coverage

401(k) plan with company contributions

Onsite training & growth opportunities

Zusammenfassung

Resource Label Group is seeking a Quality Compliance / Documentation Control Specialist for our Garner, NC facility. This onsite role reports to the Quality Manager and focuses on maintaining the QMS, document control, and quality records while ensuring audit readiness.

The specialist will develop KPI reports, dashboards, and trend analyses, support regulatory compliance, training programs, calibration, CAPA tracking, and internal audits.

Qualifikationen

• Two years of experience in pharma manufacturing quality control or related field, preferably in printing or packaging.
• Advanced proficiency in Microsoft Word, PowerPoint, Excel.
• Familiarity with ISO 9001 Standards and electronic QMS.
• Internal auditor certification preferred.
• Ability to work in an office and industrial environment.

Aufgaben

• Administer and maintain QMS, document control, quality records, and audit readiness.
• Own quality performance reporting with KPI dashboards and trend analyses.
• Maintain FSC documentation, GMP training programs, and training matrices.
• Manage document revision control, CAPA tracking, and audit documentation.
• Administer calibration, validation, and supplier qualification programs.

Kenntnisse

Quality documentation

Audit readiness

Data analysis

Attention to detail

MS Office

Ausbildung

High School diploma or GED

Tools

QMS software

MS Office

Jobbeschreibung

Quality Compliance / Documentation Control Specialist

#26-1542

Garner, North Carolina, United States

Job Description

Schedule: Monday - Friday, 8hr shifts | Pay: Hourly | Location: Onsite at Garner, NC facility | Reports To: Quality Manager

The Quality Compliance Specialist is responsible for administration of the Quality Management System (QMS), document control, quality records, quality reporting, training administration, calibration program administration, audit support, and quality compliance activities. This role ensures the integrity, effectiveness, and audit readiness of quality systems while providing data-driven insights that support operational excellence.

Responsibilities:

• Administer and maintain the effectiveness of the Quality Management System (QMS), serving as the functional administrator for our electronic quality system and database (QCBD) and overseeing document control, quality records, workflows, training records, data integrity, and audit readiness. Ensure policies, procedures, and controlled documents remain current, accurate , compliant, and properly maintained .
• Own quality performance reporting and analysis by compiling and synthesizing data from QCBD, CERM, ePace , audits, customer complaints, nonconformances, training records, and other applicable sources. Develop KPI reports, dashboards, and trend analyses to identify recurring issues, emerging risks, and opportunities for improvement.
• Support quality and regulatory compliance by maintaining FSC documentation, administering GMP and quality compliance training programs, maintaining training matrices and records, and ensuring associated documentation remains accurate , complete, and audit-ready .
• Manage quality system documentation and compliance programs, including document revision control, CAPA tracking, audit documentation, investigation records, and other quality system requirements necessary to support ISO, customer, regulatory, and company requirements.
• Administer equipment calibration, validation, and supplier qualification programs by maintaining records, monitoring requirements, coordinating activities, and ensuring appropriate documentation , traceability, and follow-up actions.
• Support internal and external audits, inspections, investigations, and management reviews by preparing documentation, compiling records, coordinating requests, and collaborating with cross-functional teams to ensure compliance and audit readiness.
• Facilitate Continuous P rocess I mprovement (CPI) initiatives through analysis of quality system data, audit results , customer feedback , nonconformances , safety incidents, and process performance data to identify trends and deliver sustainable C orrective and P reventive A ctions (CAPAs).
• Collaborate with Quality, Operations, and other departments to ensure accurate quality documentation, effective quality system processes, and compliance with applicable customer, ISO 9001, GMP, and company requirements.
• Other duties as assigned.

Qualifications:

• High School diploma or GED with a minimum of two years of experience in pharma manufacturing quality control or related field , preferably in the printingor packaging industry .
• Advanced proficiency in Microsoft (Word, PowerPoint, Excel) is required .
• Strong attention to detail and effective written and verbal communication skills.
• Excellent organizational and technical writing abilities.
• Working e xperience with ISO 9001 Standards and electronic Quality Management Systems (QMS) required .
• Demonstrate understanding of calibration and traceability requirements.
• Internal auditor certification , preferred .Strong analytical, data synthesis , and problem-solving skills.
• This position will perform work in an office setting and industrial environment. R egularly required to sit, stand, bend, reach, and move about the facility. Regularly exposed to noise, dust, odors, fumes, and oils.

About Us

Resource Label Group, LLC (RLG) is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, RLG provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

Benefits Summary

Why work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental and Vision coverage
• Company Paid Short-Term Disability Insurance and Life Insurance
• Additional Benefits -- Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans
• Excellent 401(k) retirement plan with generous company contribution
• We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth
  potential within our organization
• We believe in rewarding our employees with performance-based salary increases