Quality Compliance Specialist – CAP & ISO QMS (Remote)

Virginia Community Colleges; Virginia (MN); On-site; USD 75,000 - 85,000; Full time

Job summary

NOVA is seeking a Quality Compliance Associate to lead the CAP program, monitor corrective actions, and strengthen institutional compliance and internal controls. You will develop dashboards and reports, coordinate with auditors and process owners, and advance quality management practices across the college.

This role supports adherence to GDP, internal controls, and risk management while driving continuous improvement and readiness for audits.

Qualifications

• Knowledge of quality management principles, continuous improvement, and document control practices.
• Knowledge of internal controls, corrective action planning, compliance monitoring, and risk management concepts.
• Knowledge of GDP, records management, and QA methodologies.
• Ability to evaluate corrective action evidence and determine remediation adequacy.
• Ability to analyze data, identify trends, and develop dashboards and reports.
• Ability to manage multiple projects, deadlines, and priorities.
• Experience with ISO QMS and lean methodologies.
• Experience in QA, compliance, internal audit, or related fields.
• Experience developing, implementing, monitoring, or validating CAPs and quality programs.
• Ability to design and improve governance frameworks and quality systems.

Responsibilities

• Coordinate and administer the College's CAP program including monitoring and closure activities.
• Monitor corrective actions from audits, compliance reviews, and assessments to ensure remediation is sustained.
• Maintain quality documentation standards and develop management reports and dashboards.
• Serve as liaison between auditors, process owners, and external stakeholders for CAP implementation and remediation.
• Collaborate across all business lines to ensure compliance with ICQA quality standards.
• Enhance quality management processes and GDP documentation practices.
• Develop reports, dashboards, metrics, and trend analyses for decision-making.
• Identify recurring deficiencies and opportunities for standardization and improvement.
• Promote ICQA requirements and CAP expectations to stakeholders; provide training and guidance.

Skills

Quality mgmt

Internal controls

GDP & docs

Data analysis

Project management

Communication

ISO QMS

Quality assurance

CAP & remediation

Process improvement

Tools

Microsoft Office

Reporting tools

Document management

Job description

NOVA is seeking a Quality Compliance Associate to lead the CAP program, monitor corrective actions, and strengthen institutional compliance and internal controls. You will develop dashboards and reports, coordinate with auditors and process owners, and advance quality management practices across the college.

This role supports adherence to GDP, internal controls, and risk management while driving continuous improvement and readiness for audits.