Quality & Compliance Manager onsite in Concord, NC- Life Sciences/ Pharmaceutical

CBRE Group, Inc.; Port Charlotte (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

CBRE Group, Inc. is seeking a Quality and Compliance Senior Manager to lead the QA team supporting a large Life Sciences client in Concord, NC. This onsite role involves overseeing preventive maintenance, audits, deviations, CAPAs, and SOP development to ensure compliance and client satisfaction.

You’ll supervise staff, coordinate activities, report status to stakeholders, and drive continuous improvement across facilities. Expect up to 10% travel and potential expansion to multi-site support.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Must have Life Sciences/pharmaceutical/GMP quality & compliance experience including audits, CAPAs, investigations, and multi-site support.
• Strong relationship management and business acumen with clients and vendors.

Responsibilities

• Provide formal supervision to employees; conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities; set work schedules and cross-train staff.
• Set and track staff and department deadlines; mentor and coach as needed.
• Execute company and client compliance programs and pursue continuous improvement.
• Communicate compliance status to stakeholders and senior management regularly.
• Oversee inspection readiness, audits, and serve as primary quality representative for operations.

Skills

QA Leadership

GMP Quality

Audits & CAPAs

Staff Training

Life Sciences

Client relations

MS Office

Education

Bachelor's Degree

Tools

Quality Management Systems

Microsoft Office Suite

Job description

About the Role:

As a CBRE Quality and Compliance Sr. Manager, you will be responsible for supervising the team that supports quality assurance deliverables for a large, growing Life Sciences client located in Concord, NC assisting in the manufacturing of pharmaceutical products

The Sr Quality and Compliance Manager will lead all QA related initiatives at the client site supporting a full range Facility Maintenance scope of services. Initiatives include:

• Preventative and Corrective Maintenance Work order reviews
• Training of staff on compliance related topics including Good Documentation Practices
• Auditing of Facility Maintenance Staff
• Investigating and authoring deviations, change controls and Corrective Actions.
• Development of SOP's
• Monitoring Key Quality Metrics tracking and trending
• Authoring Supplier and Site Quality agreements

This is a fully onsite role Monday-Friday in Concord, NC with up to 10% travel. Role may grow into accommodating multi‑site support.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross‑train staff.
• Set and track staff and department deadlines. Mentor and coach as needed.
• Execute both company and confidential client compliance programs and participate in continuous improvement objectives.
• Create initiatives and communicate issues across the functional areas. Report compliance status to key stakeholders and sr. management regularly.
• Manage the execution and evaluate the success of the quality‑of‑service initiatives for non‑regulated services.
• Report Compliance (among other quality and business metrics) status to the client during review meetings; appropriately escalates and notifies CBRE and client management of quality and compliance issues.
• Oversee the inspection readiness program for the site. Manage audits as well as serve as the primary quality representative for operations.
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity.
• Understand and recognize the broader impact across the department.
• Improve and change existing methods, processes, and standards within job discipline.

What You’ll Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Must hold Life Sciences/ Pharmaceutical/ GMP Quality & Compliance experience including supporting audits, CAPAs, investigations, and multi‑site support.
• Client and vendor interfacing with strong relationship management and high level of business acumen.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• In‑depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills and an advanced inquisitive mindset.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realise your full potential!

Disclaimer:

Applicants must be currently authorised to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity:

CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, colour, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognises how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real‑estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.