Quality & Compliance Manager (GovCon) – ISO/CMMI Lead, Remote

Automatic Data Processing, Inc.; Alexandria (VA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical, dental, and vis

401(k) with company contribution

Paid time off and federal holidays

Certification reimbursement and培训

Life and disability insurance

Job summary

SHR Consulting Group in Alexandria, VA seeks a detail-oriented Quality Manager to lead ISO/CMMI audits, maintain quality systems, and ensure regulatory compliance. The role emphasizes audit ownership, documentation control, and continuous improvement across government contracting environments.

The candidate will drive audit readiness year-round, coordinate with auditors and process owners, and oversee evidence management, corrective actions, and certification activities.

Qualifications

• 2-5 years of experience in corporate quality assurance, compliance, document control, audit management, or a related function.
• Working knowledge of ISO 9001:2015 and quality management systems.
• Experience with ISO/IEC 20000-1:2018 and/or ISO/IEC 27001:2022 strongly preferred.
• Knowledge of CMMI frameworks, practices, assessments, or appraisals preferred.

Responsibilities

• Serve as the primary point of accountability for SHR’s ISO, CMMI, and applicable quality/compliance audits and assessments.
• Own the audit lifecycle from planning and preparation through audit completion, corrective actions, and closure.
• Develop and maintain annual audit schedules and readiness plans for certification, recertification, surveillance, internal, and other applicable audits.
• Coordinate directly with auditors, assessors, certification bodies, internal process owners, and other stakeholders throughout the audit process.
• Establish audit timelines, requirements, responsibilities, evidence requests, and deadlines.
• Ensure required documentation and objective evidence are complete, accurate, current, appropriately approved, and readily available for auditors.
• Facilitate audit activities, including opening and closing meetings, interviews, evidence requests, follow-up questions, and documentation submissions.
• Maintain ownership of audit findings, observations, nonconformities, and opportunities for improvement.
• Coordinate corrective action plans with responsible process owners and track remediation through verified closure.
• Escalate overdue, incomplete, or high-risk audit actions when necessary.
• Maintain comprehensive audit records and provide management with regular reporting on audit readiness, findings, corrective actions, and compliance status.

Skills

Attention to detail

Analytical thinking

Documentation skills

Written communication

Education

Bachelor’s degree in Business Administration/Quality Management/IT/Cybersecurity

Tools

Microsoft Office

SharePoint

Job description

SHR Consulting Group in Alexandria, VA seeks a detail-oriented Quality Manager to lead ISO/CMMI audits, maintain quality systems, and ensure regulatory compliance. The role emphasizes audit ownership, documentation control, and continuous improvement across government contracting environments.

The candidate will drive audit readiness year-round, coordinate with auditors and process owners, and oversee evidence management, corrective actions, and certification activities.