Quality Compliance Manager

Maker's Pride; North Sioux City (SD); On-site; USD 80,000 - 110,000; Full time

Job summary

Maker’s Pride, LLC seeks a Quality Compliance Manager in North Sioux City, SD. This salaried role reports to the Quality Manager and focuses on ensuring compliance with customer and regulatory requirements across the facility.

You will lead audits, CAPA management, supplier quality initiatives, and sanitary design activities while coordinating across departments to maintain robust food safety programs.

Qualifications

• 4-year college program in food safety, microbiology or related field; or 2+ years of related experience
• SQF or ISO certification is a plus
• Familiar with state and federal food processing regulations
• Minimum 2 years’ supervisory leadership experience preferred
• HACCP/PCQI certifications ideal

Responsibilities

• Evaluate, understand, and develop plans to comply with customer requirements.
• Create metrics to monitor compliance to customer and agency requirements.
• Facilitate all customer and 3rd party audits.
• Manage audit related CAPA to closure.
• Serve as liaison for supplier quality improvements.
• Develop supplier rating and corrective actions with procurement.
• Partner with Quality Systems on supplier approval and ingredient hazards.
• Act as primary quality resource for sanitary design and change control.
• Lead internal audits and train department policies and programs.
• Manage compliance schedules across departments.
• Ensure HACCP and Food Safety Plans are up to date, verified, and validated.
• Support commercialization teams in integrating requirements into internal specs.
• Backup for the Quality Manager when needed.

Skills

Quality Assurance

Leadership

Audit Coordination

Communication

Education

BS in Food Safety / Microbiology

SQF or ISO certification

Tools

SAP

MS Office

ERP systems

Job description

Position: Quality Compliance Manager
Location: North Sioux City, SD
Reports to: Quality Manager
FLSA: Salaried Exempt

Duties may include, but are not limited to the following:

• Evaluate, understand, and develop plans to comply with customer requirements.
• Create metrics to monitor compliance to customer and agency requirements.
• Facilitate all customer and 3rd party audits.
• Manage audit related CAPA (Corrective Action Preventive Action) to closure.
• Serve as technical liaison/leader for the facility/procurement on supplier related defects and improvement opportunities.
• With procurement develop a supplier rating, corrective/preventative process to improve supplier quality.
• Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
• Act as primary quality resource and coordinator on sanitary design & change control activities.
• Facilitate all internal auditing processes & maintain/perform training on departmental-specific policies, procedures and programs.
• Manage compliance schedules with all departments.
• Ensure all HACCP and Food Safety Plans are up to date, verified, and validated.
• Support Quality Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
• Support Quality Assurance department as necessary, in other areas.
• Serve as a backup for the Quality Manager if needed during his/her absence.

Required Competencies & Knowledge: Knowledge of:

• Ingredient hazards in accordance with FSMA
• Intentional Adulteration Risk Assessments
• Food Defense
• Knowledge and experience with SAP preferred
• Advanced computer skills and a knowledge of project management tools

Skill in:

• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.
• Comfortable with leading difficult decisions.
• Flexible, agile, creative, able to lead by example and be ready to be part of a multidisciplinary department team.

Ability to:

• Communicate effectively both verbally and in writing.
• Manage multiple projects/ trackers at one time
• Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Maker’s Pride staff.
• Lead “best in class” behaviors with focus on safety, quality, and policy focus

Proficiency in:

• MS Office Suite and large ERP systems, SAP preferred
• Problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and interpret results, critical thinking.
• RCA-CAPA Tools (5-Why, Fishbone, etc.)

Work Environment:

• Ability to work in a light to high noise environment
• Communicate in English to give acknowledgement
• Handle daily employee issues
• Travel up to 25% is possible
• Physical Requirements:
• Reaching with hands and arms throughout shift.
• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Employee frequently required to sit.
• Occasionally required to walk, climb and/or balance.
• Ability to lift and carry up to 20 lbs.
• Walk up to 400 yards to work and break areas.

Minimum Qualifications:

• 4-year College or university program certification in food safety, microbiology, biology or experimental scientist related background. Or two or more years’ related experience and/or training. SQF or ISO certification a plus.
• 2 or more years of supervisory leadership experience is preferred.
• Minimum 2 years’ experience in product compliance and/or commercialization in the food industry, product development or similar discipline, in a related manufacturing environment.
• Familiar with state and federal food processing regulations.
• ISO, ASQ and/or SQF/BRC certification preferred.
• HACCP and PCQI Certifications are ideal.
• Must be accurate and detail oriented.
• Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.)
• Ability to work with minimal supervision and at times independently.

Relocation is not available for this opportunity.