Quality & Compliance Lead: Supplier Quality & CAPA

LHH; West Dundee (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

PTO 80 hours

Sick leave

Paid holidays

Job summary

LHH is seeking a Quality & Compliance Specialist to oversee product quality, supplier performance, and regulatory compliance across a diverse product portfolio. This role partners with sourcing, operations, sales, customer service, and suppliers to ensure products meet quality standards and regulatory expectations.

The candidate will manage the QMS, monitor supplier performance through audits and scorecards, and drive root cause resolution of customer quality issues while maintaining

Qualifications

• 3+ years of experience in Quality Assurance, Compliance, Supplier Quality, or Regulatory Affairs.
• Experience in manufacturing, packaging, industrial products, plastics, or distribution environments preferred.
• Knowledge of ISO 9001, supplier audits, CAPA, root cause analysis, and quality systems.
• Strong analytical, problem-solving, and organizational skills.
• Proficiency with Microsoft Excel, ERP systems, and quality management software.
• ASQ, Lean Six Sigma, or ISO Auditor certifications are a plus.

Responsibilities

• Manage and improve the Quality Management System (QMS).
• Monitor supplier performance through audits, scorecards, and corrective actions.
• Investigate customer quality issues and drive root cause resolution.
• Ensure compliance with applicable regulatory and industry requirements.
• Maintain supplier qualifications, certifications, and compliance documentation.
• Support customer requests for testing reports, certifications, and compliance records.
• Develop quality metrics, dashboards, and reporting tools.
• Lead continuous improvement and CAPA initiatives to enhance product quality and supplier performance.

Skills

Quality Assurance

Supplier Quality

Regulatory Compliance

ISO 9001

CAPA

Root Cause Analysis

Excel

ERP systems

Quality management software

Tools

Quality management software

ERP systems

Microsoft Excel

Job description

LHH is seeking a Quality & Compliance Specialist to oversee product quality, supplier performance, and regulatory compliance across a diverse product portfolio. This role partners with sourcing, operations, sales, customer service, and suppliers to ensure products meet quality standards and regulatory expectations.

The candidate will manage the QMS, monitor supplier performance through audits and scorecards, and drive root cause resolution of customer quality issues while maintaining