Quality, Compliance & Continuous Improvement Manager

LifePoint Health; Johnstown (Cambria County); On-site; USD 65,000 - 95,000; Full time

Job summary

An established industry player is seeking a Quality, Compliance & Continuous Improvement Manager to enhance organizational performance in a dynamic healthcare environment. This role involves managing value-based quality programs, collaborating with leadership to optimize care models, and ensuring compliance with regulatory standards. Ideal candidates will have a strong background in ambulatory care, project management, and data analysis. Join a passionate team dedicated to improving patient experiences and operational efficiency while enjoying comprehensive benefits and professional development opportunities.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Tuition Reimbursement

Professional Development

Qualifications

• 5+ years in ambulatory care environment with a focus on quality programs.
• Experience in physician practice management and clinical operations.

Responsibilities

• Manage value-based quality program work plans across projects and teams.
• Supervise quality MOAs and ensure adherence to standards.
• Develop communication plans with stakeholders for quality program initiatives.

Skills

Project Management

Process Improvement

Data Analysis

Team Leadership

Education

Degree in Health Care Field

Bachelor's in Health-Related Field

Tools

EMR Systems

Analytic Reports

Job description

Job Description - Quality, Compliance & Continuous Improvement Manager (7479-9868)

Job Description

Quality, Compliance & Continuous Improvement Manager - 7479-9868

Description

Conemaugh Physician Group is seeking a full-time Quality, Compliance & Continuous Improvement Manager for the CPG Administration in Johnstown, PA. The Quality, Compliance & Continuous Improvement Manager analyzes, maintains, and improves organizational performance within CPG and Conemaugh ambulatory practices. Fulfills core responsibilities in support of CPG’s population health care model goals, and value-based quality programs, working in collaboration with CIN leadership. Works with HSC medical group services leadership to address areas that are not meeting goals. Works closely with operational leadership to provide tools and support for them to successfully maintain process improvement initiatives. The Quality & Continuous Improvement Manager is a competent process analyst, business strategists, and project supervisor, who uses a variety of skills, such as project design, operationalizing, and reporting outcomes to ensure performance, process development and continuous improvement.

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development

Qualifications

Essential Responsibilities:
Manages the value-based quality program work plan across projects and teams, including facilitation and coordination to optimize care model programs, develop timelines, and achieve milestones to meet expectations and goals.
Provides management, training, fostering of partnerships, teamwork, engagement, and talent development for all applicable employees related to the value-based programs and initiatives.
Ensures adherence to standards so that program activities are coordinated, aligned, and sequenced with other organizational or strategic initiatives and/or other improvement activities.
Proactively identifies potential barriers and constraints and resolves them with support of appropriate leadership.
Directly supervises quality MOAs.
Manages development, definition, and collection of program outcome measures along with ongoing reporting and monitoring processes to continually assess program effectiveness and identify opportunities for program improvement.
Acts as liaison between project teams and applicable departments to ensure project deliverables are completed on time with high quality outcomes.
Develops ongoing communication plans with population health and value-based quality program work groups, ambulatory operations, patient resources, health plans, transitions of care leaders, and community partners.
Develops and manages Population Health and value-based quality program budgets in coordination with department leadership.
Works collaboratively with EMR integration team to deploy, update EMR, and provide tools for practices to meet quality requirements.
Coordinates/provides tools and training for providers and staff to achieve improved clinical outcomes through use of the EMR, evidenced-based guidelines, analytic reports, etc.
Maintains regulatory certifications for primary care including HPSA designations and RHC certifications. Educates staff on requirements and manages compliance of same.
Works closely with leadership to achieve desired clinical outcomes.
Works collaboratively with key stakeholders throughout the organization to meet short- and long-term goals for quality & safety excellence and operational efficiency.
Oversees, helps develop and execute regulatory requirements for practice safety, compliance, and patient satisfaction programs.
Champions CPG participation in patient satisfaction survey tools for administration, patients, employees, and providers.
Lead market in conducting process improvement activities based on data and opportunity analysis focused on patient experience and development
Keeps abreast of community and national practice standards and emerging technologies, looking for opportunities for best practice implementation.

Job Qualifications:

Education:

Required:Degree in health care field.

Preferred:Bachelors in health-related field.

Experience:

Required:Minimum of five years’ experience in an ambulatory care environment.

Preferred:Experience in physician practice management and clinical operations, experience in population health and value-based quality programs.

EEOC Statement:

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Job

Job

Administration/Management

Primary Location

Primary Location

Pennsylvania-Johnstown

Schedule

Schedule

Full-time

Work Schedule Day shift, 7-10 hr/shift, weekdays only