Quality & Clinical Improvement Coordinator - Substance Use

The Salvation Army; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

The Salvation Army in Ohio is seeking a Quality Assurance Coordinator to ensure programs, services, staffing and facilities meet minimum standards. You will manage CQI processes, documentation, and compliance across multiple areas including risk management and treatment planning.

Responsibilities include coordinating CQI meetings, documenting minutes, auditing records, and supporting staff with quality improvements.

Qualifications

• Valid LCDC II or Ohio LSW licensure is required.
• Must be able to obtain an NPI number for service billing.
• At least one year of clinical/internship experience with vulnerable populations.
• Knowledge of evidenced-based treatment models, crisis intervention, and relapse prevention.
• CPR/First Aid certification or in process of obtaining it.

Responsibilities

• Complete monthly and quarterly reports for the ADAS Department and funders.
• Organize CQI meetings, set agendas and record minutes.
• Complete CQI reports and yearly CQI Plan.
• Assist with implementation of Quality Improvement Plans.
• Attend Safety Committee meetings and present at CQI meetings.
• Update policy and procedure manuals as needed.
• Complete client intake, assessments and orientation paperwork.
• Develop individualized treatment plans with measurable goals.
• Conduct individual and group sessions for clients with substance use disorders.
• Foster peer support participation (AA/NA/CA and others).
• Maintain documentation for federal/state/local mandates.
• Uphold client rights and confidentiality.
• Complete clinical documentation every 24 hours for continuity of care and billing.
• Coordinate discharge and aftercare per ASAM guidelines.
• Conduct urinalysis using CLIA waived tools.
• Prepare for and attend weekly treatment plan reviews.
• Participate in quarterly records completeness reviews.
• Audit charts for IOP and Detox; update forms as needed.
• Ensure counselors maintain licensure and training.
• Maintain CARF standards and ensure compliance.
• Assist with clinical supervision; act as team lead.
• May assist counseling staff as needed.

Skills

LCDC II certification

Licensed Social Worker (LSW)

NPI number

CPR / First Aid certified

Clinical experience with vulnerablepop

Job description

The Salvation Army in Ohio is seeking a Quality Assurance Coordinator to ensure programs, services, staffing and facilities meet minimum standards. You will manage CQI processes, documentation, and compliance across multiple areas including risk management and treatment planning.

Responsibilities include coordinating CQI meetings, documenting minutes, auditing records, and supporting staff with quality improvements.