Quality Care Coordinator Part Time

Grace Health; Battle Creek (MI); On-site; USD 55,222,473 - 68,880,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

401K match

8 paid holidays

Wellness program

Job summary

Grace Health is seeking individuals to coordinate quality initiatives and monitor performance standards. You will help Grace Health achieve its quality incentive goals while improving patient care within the community.

You will analyze reports, identify improvement opportunities, and collaborate with teams to address gaps in care and strengthen quality outcomes across the organization.

Qualifications

• Knowledge of healthcare and quality care frameworks.
• Strong written and verbal communication abilities.
• Willingness to learn and maintain higher level skills in the trade.

Responsibilities

• Coordinate quality initiatives and monitor performance measures.
• Identify opportunities to improve quality outcomes and reliability.
• Analyze reports and ensure accurate documentation in the EMR.
• Provide actionable recommendations to enhance performance in focus areas.
• Collaborate with cross-functional teams to drive quality improvement across Grace Health.

Skills

Healthcare knowledge

Communication skills

Computer skills

Associate degree

Education

Associate degree

Tools

EMR systems

Job description

Starting at $19.28 per hour

Full Time and Part-time schedules available

Join our team at Grace Health as we work to improve patient outcomes and enhance the quality of care across our organization! In this role, you’ll play a key part in coordinating quality initiatives, meeting performance standards, and helping Grace Health achieve its quality incentive goals—all while making a meaningful impact on the health of our patients and community.

Benefits

• Medical, vision, dental, life, and disability insurance
• 401K match
• 8 paid holidays
• Employee wellness program focusing on physical, mental, and financial wellness

Examples of Duties

• Possesses a comprehensive understanding of individual health plans, quality care frameworks, and associated measures (e.g. healthcare effectiveness data and information set (HEDIS).
• Monitors quality metrics, category changes, volume/census date, and reporting requirements to ensure compliance and effective implementation.
• Conducts research to identify best practices and opportunities for improving quality outcomes.
• Provides actionable recommendations and insights to enhance performance in key focus areas.
• Analyzes written and electronic reports to identify appropriate patient engagement methods (e.g., mail, phone) and ensures accurate documentation in the electronic medical record (EMR).
• Leverages advanced technologies to evaluate, monitor, and report data, driving improvements in patient utilization of Grace Health’s services.
• Reviews and assesses patient medical records to evaluate quality indicators and address gaps in care.
• Develops and tracks improvement strategies targeting low-performing indicators, ensuring measurable and sustainable progress over time.
• Supports the quality team to implement initiatives aimed at enhancing patient care outcomes.
• Supports organizational change by assisting in the development and refinement of processes and procedures.
• Collaborates with cross-functional teams to drive quality improvement efforts across the agency.

Professional/Technical Knowledge:

• Advanced work-related skills beyond completion of high school, including written and verbal communications skills, computer skills, mathematical, technical or health care related knowledge frequently acquired through work experience or an associate degree program.
• Knowledge and training in the field of healthcare
• Expected to learn and maintain higher level skills of the trade/profession, in addition to the basic training of the trade/profession

Certificate/License: None