Quality Auditor: Drive Process Improvements & SOPs

Pollard Charitable Games Group; Council Bluffs (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

American Games in Council Bluffs, IA is seeking a QC Auditor to help ensure processes meet quality standards. You will conduct internal audits, review customer quality requirements, and help strengthen SOPs, work instructions, and training materials to support accurate and efficient production.

The role emphasizes identifying root causes, implementing corrective actions, maintaining audit records, and collaborating with Production and Quality Control to improve consistency.

Qualifications

• Experience or knowledge of quality control, quality assurance, manufacturing inspections, or process auditing.
• Understanding of manufacturing processes, quality standards, inspection procedures, and compliance requirements.

Responsibilities

• Conduct internal process and workstation audits to verify compliance with quality standards, operating procedures, customer specifications, and regulatory requirements.
• Perform customer-specific and lottery quality audits, reviewing product identification, shredding and destruction procedures, skid contents, labeling, banding, and finished product quality.
• Develop, review, and maintain SOPs, Work Instructions, and employee training materials, including instructional videos, to support consistent manufacturing practices.
• Identify and document process deficiencies, quality concerns, inconsistencies, and opportunities for improvement throughout manufacturing operations.

Job description

American Games in Council Bluffs, IA is seeking a QC Auditor to help ensure processes meet quality standards. You will conduct internal audits, review customer quality requirements, and help strengthen SOPs, work instructions, and training materials to support accurate and efficient production.

The role emphasizes identifying root causes, implementing corrective actions, maintaining audit records, and collaborating with Production and Quality Control to improve consistency.