Quality Auditor

West Pharmaceutical Services, Inc; Cidra (PR); On-site; USD 38,000 - 65,000; Full time

Job summary

West Pharmaceutical Services, Inc. in Cidra, Puerto Rico seeks a Quality Auditor to ensure in-process and finished products meet customer specifications and regulatory standards.

You will perform sampling, inspections, ISO compliance, GDP documentation, and generate reports, with a 12-hour shift rotation to support manufacturing operations. The role emphasizes accurate traceability and adherence to quality systems.

Qualifications

• High school diploma or GED required.
• Associate degree in Science, Math, or related field preferred.

Responsibilities

• Perform sampling, inspections, and testing of in-process and finished goods per procedures and AQL plans.
• Release acceptable products for further processing or shipping.
• Follow ISO standards and ensure proper documentation practices.
• Review inspection records for conformance to specifications.

Skills

Quality inspection

GDP documentation

ISO standards

Lean

English language

Education

High school diploma

Associate degree in Science/Math

Tools

Laser micrometer

Optical comparator

Master Control

Calibrated test equipment

Job description

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Title: Quality Auditor

Requisition ID: 75540

Date: Aug 31, 2026

Location: Cidra, PR, US, 00739

Department: Quality

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

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Job Summary

The role is essential in ensuring in-process and finished products meet customer specifications. This role provides total manufacturing quality inspection services including quality inspection, quality control, sampling inspection, documentation and record keeping. Adhering to Good Documentation Process (GDP) is essential to maintain all documentation necessary to ensure conformity to specifications and traceability of records.

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Shift

• 12-hour shift on 2, 2, 3 rotation.

Essential Duties and Responsibilities

• Perform sampling, inspections, and testing of in-process and finished goods products per applicable procedures and AQL plans, utilizing both visual means as well as calibrated test equipment to include laser micrometer, optical comparator and other equipment as applicable.
• Release acceptable in-process and finished goods product for further processing and/or shipping as applicable per site.
• Understand and follow applicable ISO standards requirements.
• Perform review of inspection records to assure product conforms to specifications and proper documentation practices.
• Retains sample of finished products and maintains all applicable documents to form batch records and ensures appropriate batch records disposition (i.e. filing, scanning etc.) as necessary.
• Print documents from Master Control, shopfloor or other software program and manages documents related to the Quality System.
• Segregate nonconforming product and handle quarantined product and raw materials as applicable by site.
• Generate rejection and deviation reports as directed by site.
• Perform trace back investigation of nonconforming raw material and product as directed by site.
• Promotes and supports a Lean environment.
• Conforms with and abides by all corporate and site-specific regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Other duties as assigned.

Education

• High school diploma or GED required.
• Associate degree in Science, Math, or related field preferred.

Work Experience

• No minimum required.
• 1+ year in a cGMP environment or related field preferred.

Preferred Knowledge, Skills and Abilities

• ANSI, AQL, ShopFloor experience preferred.
• Basic computer skills.
• Ability to speak, read, and write in English preferred.

Travel Requirements

None: No travel required

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

What We Offer

Generous Paid Time Off (PTO):Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively. Recognition & Rewards:Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives. Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration. Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.

Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan