Metrologist

West Pharmaceutical Services; Puerto Rico; On-site; USD 65,000 - 90,000; Full time

Job summary

West Pharmaceutical Services in Cidra, Puerto Rico is seeking a Metrologist to lead metrology activities within the Quality department. You will implement new measurement technologies and work on an NPI team delivering advanced measurement solutions for contract manufacturing.

The role requires experience with metrology systems, calibration management, and data analysis, with a focus on continuous improvement and customer-driven quality.

Qualifications

• Training/certification in dimensional measurement preferred.
• Knowledge of PC-DMIS, Calypso, Volume Graphics.
• Knowledge of ISO/ASME GDigital and Transformation requirements.
• Interpreting 2D drawings and 3D models using CAD (e.g. SolidWorks).
• Experience with Measurement System Analysis (MSA) development, Minitab and statistical packages.
• CT scanning knowledge.
• Working knowledge of ISO 9001:2000 / ISO 13485.
• Generating validation documentation and reporting.
• Generating Standard Operating Procedures and Work Instructions.
• Internal Quality and Systems Auditing.

Responsibilities

• Procurement, validation, set-up and maintaining metrology and measurement systems/equipment.
• Metrology fixture design and validation (GRandR).
• Perform and review QFD in support of product design, development and operations.
• Conduct data trend analysis to identify patterns for continuous improvement.
• Document metrology system validation via protocols and reports.
• Calibrate inspection equipment and manage external vendors.
• Train metrology operators and assess competency.
• Liaise with customers and suppliers on projects.
• Chair customer meetings reviewing measurement systems and reports.
• Drive continuous improvement and lean operations.

Job description

Metrologist

Requisition ID:75454

Date:Sep 12, 2026

Location:

Cidra, PR, US, 00739

Department:Quality

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will be is responsible for all metrology related activities. Central to this role will be the responsibility for implementing new measurement technologies to ensure West Contract Manufacturing are industry leaders for measurement technology. This is an exciting opportunity to join an NPI team of highly skilled metrology engineers, working in a dynamic, satisfying and customer centric atmosphere. Innovation and continuous improvement are encouraged.

#LI-MQ1

Shift

• 12-hour shift on 2, 2, 3 rotating schedule.

Essential Duties and Responsibilities

• Procurement, validation, set-up and maintaining metrology and measurement systems/equipment.

• Metrology fixture design and validation (GRandR).

• Perform and review QFD (Quality Function Deployment) in support of product design, development and operations.

• Conduct data trend analysis to identify short and long-range patterns so that recommendations can be made to effect continuous improvement necessary to satisfy customer requirements.

• Document metrology system validation via protocols and reports using West procedures.

• Ensures that all metrology equipment is correctly calibrated through auditing, managing and scheduling the calibration of inspection equipment through external vendors.

• Training of metrology operators, ongoing re‑fresher training and assessment to determine level of competency on a frequent basis.

• Liaise with customers and suppliers on new and existing projects.

• Maintain good communications both internally and externally.

• Makes periodic audits as requested and completes necessary documentation.

• Support to operations, development and quality departments.

• Chairing customer meetings reviewing measurement systems, data analysis and first article inspection reports.

• Drives a culture of continuous improvement and lean operations.

• Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.

• Other duties as assigned.

Education

• High school diploma or GED required.

Work Experience

• Minimum 1 year of relevant experience required, within cGMP or Medical Device environment preferred.

Preferred Knowledge, Skills and Abilities

• Training/certification in dimensional measurement preferred. (i.e. NPL, AUKOM).

• Knowledge of programming coordinate measuring machines using software like PC-DMIS, Calypso, Volume Graphics.

• Knowledge of ISO/ASME GDigital and Transformation requirements, interpreting 2D engineering drawings and 3D models for various levels of medical device components, assemblies, and subassemblies using CAD system (e.g. SolidWorks).

• Knowledge and experience with in-house calibration procedures and calibration management software including day to day inspections of equipment.

• Experience of Measurement System Analysis (MSA) development, Minitab and statistical packages.

• CT scanning knowledge.

• Working knowledge of ISO 9001:2000 / ISO 13485.

• Knowledge of generating validation documentation and subsequent reporting.

• Knowledge of generating Standard Operating Procedures and Work Instructions.

• Knowledge of Internal Quality and Systems Auditing.

• Ability to motivate a team toward a common goal.

• Ability to work, lead and empower team members.

• Ability to read, write, and speak English preferred.

Travel Requirements

None: No travel required

Additional Requirements

• Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures.

• Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities.

• Read and interpret data, information and documents.

• Must maintain the ability to work well with others in a variety of situations.

• Must be able to multi-task, work under time constraints, problem solve, and prioritize.

• Ability to make independent and sound judgments.

• Observe and interpret situations, analyze and solve problems.

• Strong problem solving and critical thinking skills to troubleshoot issues and identify root causes.

• Computer literacy required including all Microsoft Office utilities.

• Ability to successfully utilize influence to motivate a team toward a common goal.

• Drives a culture of continuous improvement and lean operations.

• Must possess good communication/interpersonal skills; must be detail orientated, organized, flexible and be able to handle multiple tasks and time critical projects/deadlines.

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

What We Offer

Generous Paid Time Off (PTO):Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.

Recognition & Rewards:Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.

Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post‑offer background screening.

Nearest Major Market: Puerto Rico

Nearest Secondary Market: San Juan