Quality Audit Specialist

LabConnect; Johnson City (TN); Remote; USD 80,000 - 105,000; Full time

Benefits offered by this job

401k Match

Health benefits

PTO + holidays + volunteer day

Disability & Life Insurance

Job summary

LabConnect is seeking a Quality Audit Specialist to execute internal and external audits, support vendor and client audits, and drive post-audit actions to completion. The role partners with cross-functional groups to ensure GCP regulatory compliance and quality across clinical trial activities, applying strong attention to detail and rigorous documentation.

This is a fully remote role with occasional travel, offering a collaborative, globally oriented environment and opportunities to contribute

Qualifications

• Bachelor’s degree in quality-related field with 4–6 years of regulatory/compliance experience.
• Experience with clinical trials audits (hosting or conducting).
• Familiarity with eQMS software preferred (Veeva Vault ideal).

Responsibilities

• Execute internal and external audits and drive post-audit actions.
• Support vendor and client audits and regulatory compliance initiatives.
• Track KPIs and maintain quality documentation within the QMS.
• Provide regulatory guidance to project teams as needed.
• Coordinate audit activities and Ensure timely closure of CAPAs.

Skills

Attention to detail

Planning

Problem-solving

Organization

Time management

Effective listening

Independent work

Education

Bachelor's degree in quality/compliance or related field

Tools

Veeva Vault

Jira

Job description

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

Overview

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor‑made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Quality Audit Specialist executes internal and external audits, supports vendor and client audits, and drives post-audit actions to completion, and is responsible for assisting Quality Management in monitoring GCP regulatory compliance and quality in clinical trial operational activities. The Quality Audit Specialist role will frequently interact with cross functional groups and external partners to ensure compliance initiatives are met.

This is a fully remote role.

Essential Duties And Responsibilities

• Schedule and organize internal and external assessments of LabConnect by QRS or Clients.
• Schedule and perform internal assessments including, but not limited to, computer systems validations, Equipment calibration and validation review, internal audits, directed inspections and investigations, gap analyses, etc.
• Schedule and perform external and/or remote assessments of LabConnect critical vendors on a risk-based schedule.
• Update and maintain QRS Key Performance Indicators and other metrics as necessary for assuring timely decision making and updating management.
• Perform document control activities within eQMS including but not limited to SOP creation, revision, obsolescence, approvals.
• Assist Project Managers and operational management with quality and regulatory advice and assistance when required.
• Track, trend and monitor actions pertaining to audits and compliance activities and other activities in support of the global QMS.
• Compose timely routine correspondence to internal and external stakeholders.
• Organize and maintain electronic and hard-copy file system, and files records as appropriate.
• Independently conducts research and prepares statistical reports.
• Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe minutes of meetings.
• Perform frequent assessments of quality system for continuous improvement initiatives.
• Train new hires on job specific duties as deemed appropriate
• Act as QRS representative in internal and external meetings with key stakeholders and/or Clients.
• Organize, maintain, and archive electronic and hard-copy quality records in accordance with document control and record retention requirements; ensure accurate filing, traceability, and accessibility of controlled documents,
• Support the electronic Quality Management System (eQMS) by assisting with the creation, review, issuance, revision, and change control of quality documents.
• Utilize Jira to log, monitor, trend, and report quality-related actions, Quality Events, client complaints, audit findings, and CAPAs to ensure timely closure and visibility.
• Maintain quality logs, metrics, and dashboards to support management review, audits, and continuous improvement initiatives, ensuring compliance with internal procedures and regulatory expectations.
• Perform other related duties and tasks as necessary or as assigned by Quality Management.

Education and Experience

• Bachelor’s degree with 4-6 years in quality-related roles, specializing in regulatory compliance required
• Experience with clinical trials audit activities (hosting audits and conducting audits)
• eQMS software experience preferred (Veeva Vault is ideal)

Skills and Ability

• Excellent attention to detail, strong planning, and problem-solving skills.
• Excellent organizational and time management skills.
• Excellent listening and verbal comprehension skills ensuring clarity in professional communication and audit readiness.
• Ability to make well-thought-out decisions and adapt to changing environments and requirements.
• Self-motivation and ability to work well independently as well as using a collaborative team approach.
• Ability to adhere to established timelines, processes, and procedures.
• Ability to work independently and collaboratively, balancing multiple projects with attention to detail.

Supervisory Responsibilities: None

Physical Demands:

While performing the duties of this job, the occupant is regularly required to:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged use of computer and headphones for conference calls.
• Communicate effectively via phone, video, and email.
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
• Use hands and fingers to operate a computer and other office equipment.
• Walk and/or reach with hands and arms.
• Read text of various sizes
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
• Communicate with others and hear.
• Lift, pull and/or push up to 25 pounds.

Travel Requirements: Up to 25%

Join our team and discover how your work can impact patients' lives around the world!

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication.

While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. To learn more about equal employment opportunity, please view the posters here: https://www.dol.gov/agencies/whd/posters

LabConnect also prioritizes the privacy and security of your personal data. All candidate information is handled in accordance with General Data Protection Regulation (GDPR). To learn more, please review our Privacy Notice on our website, by navigating to https://www.labconnect.com/