Quality Assurance Tester

Digerati Systems Inc.; San Mateo (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Digerati Systems Inc. is seeking a QA tester to ensure quality, functionality, and reliability of our software platform before deployment.

You will work with county staff, vendors, and other QA testers to ensure solutions meet business requirements and are defect-free. Responsibilities include test planning, writing and executing comprehensive test cases, performing various testing types, defect tracking, and validating configurations and integrations.

Qualifications

• Must understand QA testing across enterprise or complex business systems.
• Familiarity with Agile/Scrum and test management tools.
• Strong problem-solving and communication abilities.

Responsibilities

• Collaborate with county, vendor staff, and stakeholders to translate requirements into test cases.
• Design, write, and execute test cases for platform functionality and bug fixes.
• Perform functional, regression, integration, UAT, security, and performance testing.
• Identify, document, and track defects; verify fixes with vendor QA teams.
• Validate platform configurations and custom code to ensure alignment with requirements.
• Ensure data exchange between systems via APIs and tools like Postman.
• Verify data integrity during migrations or routine operations with queries.
• Provide testing status updates and support during Integration Testing and UAT.

Skills

QA testing

Agile / Scrum

Jira / Postman

Analytical thinking

Communication skills

Tools

Jira

Postman

SOQL/SQL

Job description

Role Summary and QA Tester Responsibilities

The County is looking for one or more Quality Assurance (QA) testers. The QA tester is responsible for ensuring the quality, functionality, and reliability of a software platform application and configurations before they are deployed to production environments.

They work with County subject matter experts, vendor developers, other QA testers, business/systems analyst, and other stakeholders to ensure that solutions meet business requirements and are free of defects.

QA Tester Responsibilities:

• Requirement Analysis: Collaborate with County and vendor staff, and stakeholders to understand business requirements, user stories, and technical specifications, translating them into detailed test cases.
• Test Planning and Execution: Design, write, and execute comprehensive test cases for all functionalities, features, and bug fixes related to the platform functionality.
• Types of Testing: Perform various types of manual testing, including functional, regression, integration, user acceptance testing (UAT), security, and performance testing.
• Defect Management: Identify, document, track, and report application defects/bugs using bug tracking system and work closely with vendor QA testers to ensure timely resolution and verification of fixes.
• Configuration and Customization Validation: Validate platform configurations (e.g., custom objects, fields, layouts, flows, validation rules, permission sets) and custom Apex code to ensure they function as expected and align with requirements.
• Integration Testing: Ensure seamless and accurate data exchange between system platform(s) using APIs (REST) and tools like Postman if appropriate.
• Data Validation: Verify data integrity and accuracy during data migration or routine operations using tools like Data Loader and database queries (SOQL/SQL).
• Collaboration and Communication: Provide testing status updates and reports, and support County users during Integration Testing and UAT.

Key Skills and Qualifications

• Technical Proficiency: Strong understanding of various enterprise, SaaS, or complex business system implementations and other platforms utilized by public agencies, configurations, and customization options.
• Testing Expertise: Knowledge of testing methodologies (Agile, Scrum) and experience with test management tools (e.g., Jira, Postman).
• Analytical Skills: Strong problem-solving, analytical, and debugging skills with keen attention to detail.
• Communication: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams and stakeholders.