Quality Assurance Technician - Drive Root Cause Solutions

Intralox; New Orleans (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Intralox, L.L.C. Quality Department seeks a Quality Assurance Technician at our Harahan facility. Typical schedule is 7:00 a.m. to 4:00 p.m., Monday–Friday, with overtime and weekend work as needed.

Join a team that supports product quality and continuous improvement across manufacturing and materials. You will inspect, document non-conformances, and participate in RCCA and training activities to ensure product conformity and customer satisfaction.

Qualifications

• Undergraduate degree in a technical field or equivalent industry experience.
• Proficiency in standard computer software.
• Basic understanding of quality concepts, quality tools, probability, statistics, calibrations, and metrology.
• Passion for learning and growth with a demonstrated record of self-management.
• Proven track record of making consistent, logical, and objective decisions using good judgment.
• Ability to assume good intentions and exhibit trust in workplace relationships.
• Strong analytical, critical, and problem-solving skills.
• Sense of urgency and ability to manage priorities in a fast-paced environment.
• Work experience in a manufacturing quality environment or plastics injection molding.
• Professional quality certifications (ASQ, QAI, etc.).
• Excellent listening and communication skills, with strong ability to solicit buy in.

Responsibilities

• Performs inspections for new products, incoming materials, and critical orders as required.
• Documents non-conforming product and ensures containment measures are implemented.
• Leads RCCA meetings and preventive action efforts with various departments.
• Makes data-driven decisions using quality tools to disposition non-conforming product.
• Supports development and updating of product specifications.
• Creates and improves documentation of processes and procedures.
• Provides urgent support to production and elevates issues as required.
• Participates in implementation or maintenance of the quality training program.
• Supports critical success factors and continuous improvement initiatives.
• Maintains equipment calibration and calibration logs.

Skills

Quality concepts

Quality tools

Root Cause Analysis

Analytical skills

Communication skills

Data-driven decisions

Education

Undergraduate degree in a technical field

Tools

Metrology

Job description

Intralox, L.L.C. Quality Department seeks a Quality Assurance Technician at our Harahan facility. Typical schedule is 7:00 a.m. to 4:00 p.m., Monday–Friday, with overtime and weekend work as needed.

Join a team that supports product quality and continuous improvement across manufacturing and materials. You will inspect, document non-conformances, and participate in RCCA and training activities to ensure product conformity and customer satisfaction.