Quality Assurance Technician

Watts Water Technologies; Pennsylvania; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Family building benefits

10 paid holidays

Paid Time Off

Professional development opportunities

Fitness reimbursements

Job summary

A leading water technology company is seeking a Quality Assurance Calibration Manager to oversee the Calibration Program in Export, PA. This role involves managing the calibration system, providing technical support, and ensuring compliance with ISO standards. Candidates should have at least 3 years of experience in quality assurance, possess an ISO Internal Auditor certification, and have strong communication and organizational skills. Competitive compensation and comprehensive benefits are offered.

Qualifications

• 3+ years’ experience with Quality Assurance Inspection Methods, Quality Systems, or Manufacturing.
• Internal Auditor (ISO) certification required.
• Understanding of inspection techniques and ability to use inspection equipment.
• Experience in basic Metrology and Calibration is required.
• Reading and interpreting part/assembly drawings.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent interpersonal and written communication skills; strong organization and time management.

Responsibilities

• Manage the Quality Assurance Calibration System.
• Issue list of monthly calibration requirements.
• Provide daily functional support to the QA Lab.
• Manage QA and production gage inventory.
• Provide training on inspection and calibration methods.
• Support internal audits and ISO compliance; assist with external ISO surveillance audits.

Skills

Quality Assurance Inspection Methods

Communication Skills

Organizational Skills

Metrology

Calibration Techniques

Time management

Education

High School Diploma or GED

A.S Degree in Manufacturing, Engineering, or Technical discipline

Tools

Microsoft Office

Micrometers

Calipers

CMM

Height Gauges

Microscope

Job description

****We’re Watts. Together, we’re reimagining the future of water.****We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.**What we do:**For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.**Scope of Position**Responsible for managing the Calibration Program and providing technical assistance to support daily QA operations, projects, measurement methods and performance testing, and execution of the Quality Business System.This position does not have direct reports.This position reports to Manager, Quality. This role is onsite and is based Export, PA.**Primary Job Duties and Responsibilities*** Manage the Quality Assurance Calibration System Issue list of monthly calibration requirements, assure timely completion of the calibrations, and verify record completeness and accuracy Coordinate outside calibration services and related activities (testing, quotes, shipping, receiving) Maintain and assist in the optimization of the Gage Trak Calibration software/database/process Manage the Quality Assurance and Production gage inventory Provide training and coaching on inspection and calibration methods* Make decisions using detailed Acceptance Criteria and Product Specifications regarding quality of the parts/components* Provide daily functional support to the QA Lab to resolve production, quality, safety, and equipment/gage related issuesa) Verify non-conformancesb) Support daily inspections and testing as required* Provide support for continuous improvement and new product/process development projects* Assist with the maintenance of the Quality Business System a) Update and recommend improvements to existing procedures and develop new procedures b) Assist with the electronic document control for the Quality Department (QBS) c) Develop and improve inspection methods d) Provide training on document/process changes e) Manage the Internal Audit Process and conduct internal audits to ensure compliance with current ISO Standards f) Assist with external ISO surveillance audits* Certifications, Approvals and Registrations a) Support outside agency visits related to certifications by interacting with the auditor/inspector, reviewing certification, records, and listings b)Maintain all certifications, records, listings in electronic format c)Review and monitor parts and products to ensure compliance of product to regulatory body requirements along with conformance to all applicable standards* Provide support to the Returned Material Authorization Process as required* Participate in and conduct Material Review Board meetings as required* *Assume responsibility for other projects and duties as assigned by Manager, Quality or Company management.** *Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)** *Travel Requirements: Minimal***Required Qualifications*** High school diploma or GED* Must have 3+ years’ experience with Quality Assurance Inspection Methods, Quality Systems, or Manufacturing.* Internal Auditor (ISO) certification required.* Experience in basic Metrology and Calibration is required.* Quality/Mechanical Lab experience is a plus.* Understanding of inspection techniques and ability to use inspection equipment (micrometers, calipers, CMM, microscope, height gages, etc.).* Ability to read and interpret part/assembly drawings.* Computer proficiency on Microsoft Office (Word, Excel, Outlook, Explorer).* Excellent interpersonal skills and written communication skills are required.* Excellent organizational and time management skills are required.* *Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.** *Must successfully establish employment eligibility and satisfactorily complete background checks, drug screening, and required pre-employment testing as a condition of employment.***Preferred Qualifications*** A.S Degree—Manufacturing, Engineering, or Technical discipline* ASQ Certifications (CMI, CQT, CQA) preferred.**General Applicable Company Competencies*** Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.* Punctuality and dependability.* Ability to be flexible and adapt to changing work priorities and stressful conditions.* Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.* Maintain productive and collaborative relationships with other Watts employees.* Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.**Working Conditions:***While performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Export, PA location (Monday – Friday). Your scheduled work hours will be communicated to you by your manager.***Physical Requirements**: *Specific physical abilities required for this position include, but are not limited to:** *Ability to remain seated at a desk or workstation for extended periods.** *Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.** *Ability to physically move around the office, organize or transport files, packages, or other office-related materials.** *Ability to read documents, use a computer, and perform data entry tasks.** *Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.** *Ability to operate standard office equipment such as computers, printers, phones, and copiers.** *Ability to occasionally lift and carry up to 50lbs.** *Ability to physically move around the manufacturing floor at times.** *Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.*Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.**#LI (Onsite)****Watts in it for you**:***Please note that the following**benefits apply only to permanent roles and do not apply to internship roles.**** Competitive compensation based on your skills, qualifications and experience* Comprehensive medical and dental coverage, retirement benefits* Family building benefits, including paid maternity/paternity leave* 10 paid holidays and Paid Time Off* Continued professional development opportunities and educational reimbursement* Additional perks such as fitness reimbursements and employee discount programs* Learn more about our benefit offerings here:**How we work:**At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.And this is a place where you can have a big career.