Quality Assurance Technician

Goodwill Manasota; Bradenton (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employer Paid Life Insurance

401K Retirement Plan with Employer Match

Paid Time Off

Training and Development Opportunities

Access to a Life Coach

Job summary

Goodwill Manasota is looking for a Quality Assurance Technician in Bradenton, Florida. This role focuses on monitoring facilities and assisting investigations using CCTV technology. Candidates should have at least one year of loss prevention experience and familiarity with surveillance techniques.

The position offers full-time hours with a robust benefits package, including medical insurance, a 401K plan, paid time off, and opportunities for professional development.

Qualifications

• Minimum one year of loss prevention experience to include CCTV work.
• Knowledge of shoplifting and internal theft observation techniques.

Responsibilities

• Monitor facilities for security and operational activities using CCTV.
• Assist in conducting investigations involving theft incidents.
• Maintain reports, records, and digital files in an orderly manner.

Skills

CCTV use and techniques

Loss prevention knowledge

Surveillance work

Job description

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, 24/7 Goodwill-paid phone access to a doctor through Teladoc and many other attractive benefits listed below.

THE POSITION

Are you a detailed oriented individual? Are you well versed in CCTV Technology? Do you enjoy gathering information and dealing with metrics?

As the Quality Assurance Technician, you will:

• Monitors facilities for security, loss prevention, safety, operational activities, using CCTV.
• Assists in conducting investigations (video review) involving internal and external theft incidents as directed.
• Review and match footage or investigation data to Incident/Accident reports for work-related employee injuries, customer injury and unusual incident reports.
• Support the investigation of over/short reports in partnership with Operations.
• Maintains confidentiality of and uses discretion in dealing with sensitive or controversial issues and information.
• Maintains reports, records, evidence and digital files in a complete and orderly manner.

THE BENEFITS

Medical, Dental, & Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives.

THE QUALIFICATIONS

• Minimum one year of loss prevention experience to include CCTV work, surveillance work, retail theft observation knowledge, or other related field work.
• CCTV use and techniques.
• Shoplifting and internal theft observation techniques.

SPECIAL REQUIREMENTS

• Must be able to work occasional after-hours and weekends.
• Able to lift, push, and pull up to twenty-five (25) pounds regularly. For weights over twenty-five (25) pounds, request additional team member assistance as needed.
• Ability to bend, reach and stand for extensive period of time, and lift up to twenty-five pounds on an occasional basis.