Quality Assurance Technical Representative

Amrize; South Carolina; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company contribution

Medical, Dental, Vision, Disability &

Job summary

Amrize Building Envelope is seeking a Quality Assurance Technical Representative (Roofing Inspector) to perform technical roofing inspections and warranty service in a remote capacity based in South Carolina. The role supports Duro-Last Roofing products with travel for on-site warranty work and training of contractors.

The ideal candidate will have a construction background, strong communication, and a commitment to safety while delivering high-quality technical support and customer service.

Qualifications

• Bachelor's degree in Construction Management or Architecture, or 4 years active duty.
• Minimum 4 years of experience in the construction industry.
• Travel 10–15% overnight/out-of-town travel required.

Responsibilities

• Perform technical inspections of commercial roofing applications for warranty coverage.
• Investigate leaks and perform small repairs to stop leaks.
• Assist in completing larger warranty repairs in the region.
• Educate customers on specifications needed to warrant applications.
• Develop strong customer relationships and manage service calls.

Skills

Strong communication skills

Customer service orientation

Organizational/time management

Education

Bachelor's degree in Construction Management or Architecture

High School Diploma with 4 years construction experience

Job description

Join the Duro-Last team, a brand of Amrize Building Envelope and the world’s largest manufacturer of custom-fabricated commercial roofing solutions.

We're seeking a Quality Assurance Technical Representative who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry.

ABOUT THE ROLE

Duro-Last Roofing, the world’s largest manufacturer of prefabricated roofing systems, has an opening for a Quality Assurance Technical Representative (Roofing Inspector) in the Iowa area. This is a full-time, year-round, salary-based position with a company vehicle, cell phone, tablet and expense account provided. Field based technician (with company truck and your home office) for warranty/technical services at Amrize Building Envelope. This is a fully, remote position based in South Carolina.

WHAT YOU’LL ACCOMPLISH

• Performing technical inspections of commercial roofing applications for no-dollar-limit warranty coverage.
• Perform leak investigations & make small repairs to stop the roof from leaking.
• Assist in completing larger warranty repairs in the region.
• May assist other FTR’s with training licensed roofing contractors in proper application techniques for Duro-Last Roofing products.
• Responsible for educating customers on specifications and what is needed to warrant the application they are installing.
• Ability to develop strong customer relationships and inspire customer confidence.
• Ability to follow corporate and division policies and applicable governmental safety regulations are required.
• Maintains an understanding of current business initiatives and helping to ensure that they are doing their part to achieve them.
• Communicating with customers and balancing customer expectations on service calls and inspections; Ability to prioritize work load.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas.
• Promote a culture of safety and exhibit these behaviors.

WHAT WE’RE LOOKING FOR

Education: Bachelor Degree in Construction Management, or Architecture; or minimum 4 years active duty; or High School Diploma with minimum 4 years in construction industry.
Field of Study Preferred: Construction
Required Work Experience: Minimum 4 years in construction industry.

Travel Requirements: 10-15% Over night/out of town travel required.

Additional Requirements:

• Must be personable and professional and maintain high level of integrity.
• Strong customer service focus.
• Strong verbal and written communication skills.
• Ability to think outside the box.
• Good organizational and time management skills are a must.
• Must be able to travel overnight 10% to 15% of the time by air or vehicle.
• Must also be able to work flexible hours with minimum notification when necessary.
• Must possess a current driver’s license.
• Successful candidates must adhere to all safety protocols of Amrize Building Envelope.

WHAT WE OFFER

• Competitive salary
• 401(k) retirement plan with company contribution
• Medical, Dental, Vision, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSA) & Flexible Spending Accounts (FSA)
• Paid time off
• 12 paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Bonus Incentive
• Company vehicle and expense account provided