Quality Assurance Tech — Data-Driven Problem Solver

MasterBrand, Inc.; Missouri; On-site; USD 60,000 - 75,000; Full time

Job summary

MasterBrand Cabinets LLC in Missouri is seeking a Quality Specialist to support Layered Process Audits, resolve product quality issues, and collaborate with Group Leaders, Engineering, and Operations to improve processes.

The role emphasizes data-driven problem solving, training on quality topics, and participation in Kaizen events to sustain continuous improvement across the Jackson operations.

Qualifications

• Ability to apply and interpret statistical data.
• Computer skills (Word, Excel, and PowerPoint) required.
• Must be a team player with strong written and verbal communication skills.
• Must have the ability to actively initiate, lead, and participate in problem solving activities.
• Must be able to give candid feedback and report findings of non-compliance.
• Ability to maintain the professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities.
• Two years’ experience within a manufacturing environment preferred.

Responsibilities

• Actively participate in the Layered Process Audits and work towards resolution of open items.
• Interacts with Group Leaders, Team Leaders, and Engineering in the identification and resolution of product quality problems.
• Interacts with internal and external customers to resolve quality problems.
• Lead and record activities for Quality Round Table meetings (Bi-Weekly).
• Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions.
• Support Operations employees as needed to interpret specifications and solve problems.
• Support the Jackson Quality Department by performing tasks to ensure compliance and initiate continuous improvement of the system.
• Provide accurate information and feedback to all Business Units and Jackson Operations Leadership Team.
• Provide training/coaching on quality related issues to Jackson production associates and management.
• Participate in Kaizen improvement events as required.
• All other duties as may be assigned at management’s discretion.

Skills

Statistical data interpretation

Computer skills

Team collaboration

Problem solving leadership

Non-compliance reporting

Professional development

Manufacturing experience

Tools

Word

Excel

PowerPoint

Job description

MasterBrand Cabinets LLC in Missouri is seeking a Quality Specialist to support Layered Process Audits, resolve product quality issues, and collaborate with Group Leaders, Engineering, and Operations to improve processes.

The role emphasizes data-driven problem solving, training on quality topics, and participation in Kaizen events to sustain continuous improvement across the Jackson operations.