Quality Assurance Supervisor - PM Shift

Milo's Tea Company Inc; South Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

100% employer-paid medical premiums

Free Mental Health benefits

401K with company match

Company-paid Life Insurance

Tuition reimbursement assistance

Continuous learning opportunities

Robust parental leave program

Care Relief Fund

Associate Assistance Program

Paid volunteer time

Job summary

Milo’s Tea Company is seeking a Quality Assurance Supervisor to ensure consistent QA practices, validate processes, and oversee lab activities. The role requires applying established standards, conducting testing, and maintaining regulatory readiness across audits and inspections.

Qualified candidates will have a biology/food science/chemistry background and 2–4 years in quality management, with proficiency in MS Office and internet tools.

Qualifications

• Bachelor’s degree in biology, Food Science, Chemistry, or related field.
• Two to four years of Quality and Management experience with leadership.
• Proficiency with Internet software and MS Office Suite.

Responsibilities

• Maintain and enforce quality assurance programs and goals with labs/contractors.
• Manage HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, GMP programs and prerequisites.
• Act as SQF Practitioner to ensure daily audit readiness and compliance with codes.

Skills

Leadership

Quality management

Regulatory compliance

Laboratory testing

Education

Bachelor's degree in biology

Bachelor's degree in Food Science

Bachelor's degree in Chemistry

Tools

MS Office Suite

Job description

Company Overview Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products. We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation. Our core mission: People and Planet First — doing good is good for business. We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning. Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging. We pledge 1% of profits annually to charitable giving. We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing. As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed.

• Competitive salary
• 100% employer-paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with company match
• Company-paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Being a Culture Champion at Milo’s

• Wear the HAT (Hungry-Agile-Together)
• Work effectively with others
• Help our TEAm achieve safety, quality, and production goals
• Interact positively, be self-aware, avoid negative commentary
• Commit to outstanding attendance
• Conduct yourself respectfully with all Milo's TEAm members

Equal Employment Opportunity Statement As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.

If you require assistance or accommodation to participate in the job application process, please contact [e-mail].

POSITION SUMMARY

The Quality Assurance Supervisor assures consistent quality assurance practices by applying established standards, conducting testing procedures, and validating processes.

RESPONSIBILITIES

• Maintain and enforce corporate quality assurance programs, standards, and goals in conjunction with outside laboratories and contractors as needed.
• Manage corporate HACCP, HARPC, Organic, Recall/Withdrawal, SSOP, SQF, and GMP Programs including all prerequisites.
• Act as a facility SQF Practitioner to ensure plant is SQF audit ready every day.
• Maintain SQF program and train associates to meet required code.
• Manage all third-party audits and any regulatory inspections including FDA, State Health, County Health.
• Manage raw material program (including water) to ensure all raw materials meet specification for quality and safety.
• Maintain environmental sampling program to seek out potential risk, find and eliminate risk, according to policy.
• Record, review and maintain all data obtained during quality assurance activities to ensure consistency with policies and procedures.
• Oversee all activities in the laboratory, ensure good laboratory practices and administer testing procedures.
• Utilize laboratory database to monitor and trend results to ensure products meet specification.
• Review complaint data and investigate consumer product inquiries as needed.
• Develop new approaches to solve problems identified during quality assurance activities and make recommendations to management regarding changes.
• Coordinate the shipment of product samples or ingredients to outside labs as requested.
• Inform management of significant issues or trends identified during quality assurance activities and third-party audits, and regulatory inspections.
• Prepare and present quality related information to management as needed or requested.
• Maintain a working knowledge of government and industry regulatory & quality assurance codes and standards.
• Act as liaison between quality auditors and regulatory inspectors.
• Ensure execution of corrective action plans with for quality and sanitation standards.
• Uphold and manage team participation in all Corporate Responsibility programs including recycling, social advocacy and MMAD volunteering opportunities.
• Perform other duties as assigned by Director of Quality.
• This position has responsibilities related to Food Safety

QUALIFICATIONS

All applicants must have a bachelor’s degree in biology, Food Science, Chemistry, or related field. All applicants must have a must have two to four years of Quality and Management experience and show good leadership skills. To perform this job successfully, an individual should have knowledge of Internet software and MS Office Suite.

• All applicants must have a bachelor’s degree in biology, Food Science, Chemistry, or related field.
• All applicants must have a must have two to four years of Quality and Management experience and show good leadership skills.
• To perform this job successfully, an individual should have knowledge of Internet software and MS Office Suite.

Milo’s Tea Company is a family-owned, Certified Women-Owned business founded in 1946 with a commitment to quality, integrity, responsibility, and safety. We craft delicious teas and lemonades with real ingredients you have in your kitchen, using no preservatives or artificial ingredients. We stay true to our founder's promise: use high-quality, real ingredients, listen to our customers, and never sacrifice taste. As a Platinum-Certified Zero Waste Manufacturer, we lead with purpose — protecting the planet, uplifting people, and giving back through our 1% Profit Pledge. Our mission is simple: spark joy every day. We live by our values: Quality – Delivering exceptional products with integrity Integrity – Doing what’s right for our TEAm, customers, and communities Responsibility – Committing to sustainability and social impact Safety – Prioritizing well-being in everything we do. Our culture is built on the Milo’s HAT: Hungry, Agile, Together — with a mindset of growth, adaptability, and collaboration.

Join Our TEAm

If you're passionate about purpose-driven work and want to be part of a company that values people, innovation, and impact, we invite you to explore opportunities with us.