Quality Assurance Supervisor (Manufacturing)

Laitram Machinery; New Orleans (LA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO 4 weeks

12 holidays

401(k)

Tuition reimbursement

Wellness center

Stem cell treatment

IVF coverage

Job summary

Laitram Machinery is hiring a Quality Supervisor to own the full spectrum of the Quality function, combining hands-on leadership with maintaining and improving the QMS. You will drive cross-functional quality initiatives and support strategic decisions with senior leadership, production, procurement, engineering, and customers.

You will lead the quality team, champion the QMS, drive improvements, and ensure compliance with standards and regulatory requirements, while fostering a strong culture

Qualifications

• 3+ years leading quality assurance/control in manufacturing/OEM
• Deep familiarity with quality systems, Lean/Six Sigma, CAPA
• Experience leading cross-functional projects and teams
• Strong communication and data analysis skills
• Autonomy in fast-paced, high-mix, low-volume environment

Responsibilities

• Lead, mentor, and oversee the quality team and development of QMS
• Drive root cause analysis and CAPA across the organization
• Collaborate with production, engineering, materials, and customer service to resolve quality issues
• Lead internal and customer audits and represent quality to customers, suppliers, and regulators
• Report and analyze quality metrics to inform decisions
• Manage supplier quality and performance
• Facilitate training in quality standards and process improvement
• Promote a culture of quality and safety across the business

Skills

Quality leadership

Lean Six Sigma

Root cause analysis

CAPA

Data analysis

Cross-functional teams

Communication

Education

Bachelor's degree in Quality Engineering

Tools

QMS software

Audit management tools

Job description

The Quality Supervisor at Laitram Machinery will own the full spectrum of the Quality function—combining hands‑on leadership of the quality team with responsibility for maintaining and improving our Quality Management System (QMS), driving cross‑functional quality initiatives, and supporting strategic decision-making. This role is key to shaping quality culture, driving both daily and long‑term improvements, and having a direct interface with senior leaders, production, procurement, engineering, customer service and customers.

For over 70 years, Laitram Machinery has pioneered the manufacturing of high‑performance shrimp‑peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters. All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page.

BENEFITS:

Medical/dental/vision insurance, 4 weeks PTO, 12 paid holidays, on campus gym/pharmacy/wellness center, 401(k), tuition reimbursement, stem cell treatment, IVF and many more.

Key Responsibilities

• Lead, mentor, and oversee the quality team, ensuring daily effectiveness and ongoing professional growth.
• Champion the development, implementation, and maintenance of the QMS, ensuring compliance with standards and regulatory requirements.
• Drive root cause analysis, corrective and preventive actions, and continuous improvement initiatives across the organization.
• Collaborate with production, engineering, materials management, and customer service to resolve quality issues and enhance processes.
• Support and lead internal and customer audits; act as a primary representative for quality matters with customers, suppliers, and regulatory bodies.
• Analyze and report quality metrics—defect rates, yield, customer complaints—using data to inform strategic and operational decisions.
• Manage supplier quality, from qualification and evaluation to ongoing performance management and issue resolution.
• Facilitate employee training in quality standards, problem‑solving, and process improvement.
• Advocate for a culture of quality, safety, and proactive improvement at all levels of the business—including our global entities.
• Own documentation, change control, and communication for all quality‑related processes and improvements.

Required Qualifications

• 3+ years of experience in quality assurance/control leadership role in a manufacturing/OEM environment.
• Deep familiarity with quality systems, Lean/Six Sigma, root cause analysis, and CAPA methodologies.
• Experience leading or facilitating projects and cross‑functional teams.
• Strong communication and data analysis skills.
• Ability to operate effectively with autonomy in a fast‑paced, high‑mix, low-volume manufacturing environment.

Preferred Qualifications

• Experience in the food processing equipment or industrial machinery sector.
• Quality certifications (CQE, Six Sigma Green/Black Belt, etc.).
• Experience supporting global or multi‑site operations.
• Bachelor’s degree in related field (such as Quality Engineering, Mechanical/Industrial/Manufacturing Engineering with quality focus, Supply Chain Management, Operations Management).

EOE/M/F/Vet/Disabled