Quality Assurance Supervisor — ISO & Process Leader

American Bankers Insurance Company of Florida; Irving (TX); On-site; USD 56,000 - 94,000; Full time

Job summary

Assurant is seeking a Quality Supervisor to ensure all quality facets meet customer expectations, ISO compliance, and company standards at our Irving, TX site. The role oversees a quality team, schedules, assigns tasks, and monitors performance across shifts.

The position requires an Associates degree, 3+ years in a leadership role in a manufacturing setting, and strong MS Office and communication skills. Salary range listed and onsite work schedule apply.

Qualifications

• Associates Degree and 3+ years of experience supervising 15+ hourly associates in a fast-paced manufacturing environment.
• Lean and Six Sigma methodologies understanding.
• Experience auditing processes and writing work instructions.
• ISO 9001 or R2 certifications experience is preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a dynamic assembly and logistics environment.

Responsibilities

• Provide verbal and written inspection, training and audit results.
• Map quality process flows and identify potential improvements.
• Perform internal quality audits in accordance with Quality/Company standards.
• Ensure adherence to policies and process standards while maintaining morale and overseeing training.
• Work with management to set department and company goals and drive initiatives.
• Create reports to represent product flow and task completion rates.
• Review Tableau reports to monitor performance metrics and areas for opportunity.

Skills

Leadership

Communication

Process improvement

Problem solving

Multitasking

Team supervision

Education

Associates Degree

Tools

Tableau

MS Office

Job description

Assurant is seeking a Quality Supervisor to ensure all quality facets meet customer expectations, ISO compliance, and company standards at our Irving, TX site. The role oversees a quality team, schedules, assigns tasks, and monitors performance across shifts.

The position requires an Associates degree, 3+ years in a leadership role in a manufacturing setting, and strong MS Office and communication skills. Salary range listed and onsite work schedule apply.