Quality Assurance Supervisor — DC Inventory & WMS

Home Depot; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Home Depot distribution center is seeking a DC Quality Assurance Supervisor to oversee inventory accuracy and vendor compliance across the facility supporting over 100 stores. The role emphasizes problem resolution, process quality, and collaboration with internal customers and SSC teams.

You will lead root-cause analysis, monitor WMS releases, train staff on ASN compliance and load quality, and partner with IT, AP, and vendors to ensure reliable operations.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Responsibilities

• Identify, analyze and resolve inventory control, WMS and process issues; conduct root cause analysis and document improvements.
• Assist in the disposition of freight diverted to the Problem Resolutions Area as a result of inventory, vendor compliance or systems issues.
• Participate as a liaison between IT, WMS and Vendor Compliance groups at the SSC and communicate needed information to DC management and associates; monitor WMS releases from the SSC and ensure successful rollout.
• Audit inbound shipments and report deficiencies found in inbound shipments including defects in ASN and load quality; partner with AP, vendors and IPR to ensure inventory accuracy and vendor compliance.
• Drives accuracy and awareness by training managers and associates on the warehouse management system as well as load quality reporting and ASN compliance.
• Diagnose, troubleshoot, understand, maintain and diagnose problems associated with hardware issues and maintenance.

Skills

Warehouse operations

Root cause analysis

WMS proficiency

Data reporting

Education

High school diploma / GED

Tools

Manhattan WMOS

MS Office Suite

Job description

Home Depot distribution center is seeking a DC Quality Assurance Supervisor to oversee inventory accuracy and vendor compliance across the facility supporting over 100 stores. The role emphasizes problem resolution, process quality, and collaboration with internal customers and SSC teams.

You will lead root-cause analysis, monitor WMS releases, train staff on ASN compliance and load quality, and partner with IT, AP, and vendors to ensure reliable operations.