Quality Assurance Supervisor

MWI Animal Health; Village of New Hyde Park (NY); On-site; USD 57,900 - 85,360; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Health insurance

Job summary

MWI Animal Health in New Hyde Park, NY is seeking a Quality Assurance Supervisor with strong experience in regulated environments. This role involves overseeing quality-related activities and ensuring compliance with standards and regulations in a healthcare setting.

The ideal candidate will have a background in science or quality management, excellent communication skills, and supervision experience. This full-time position offers competitive compensation and a comprehensive benefits package.

Qualifications

• Minimum 2-5 years of experience in Quality, Operations, or related field in the healthcare industry.
• Minimum of 2 years of coordination/supervisory experience in Quality, Operations, or related field in the healthcare industry.

Responsibilities

• Oversee quality-related activities within the organization’s transport divisions.
• Manage incident documentation and participate in investigations on non-conformities.
• Develop and maintain a robust Quality Management System (QMS).
• Conduct supplier audits and oversee the Suppliers Evaluation Program.

Skills

Quality Assurance in a regulated environment

MS Word

MS Excel

MS PowerPoint

Problem Solving

Strong communication skills

Organizational skills

Education

High School Diploma/GED

BS in Science, Quality Management, Engineering

Job description

## Quality Assurance SupervisorPostulerlocations: New Hyde Park, NYtime type: Temps Pleinposted on: Publié hierjob requisition id: R2610413Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# Ce que vous ferez**Position hours**:First shift, Monday through Friday, with start time flexibility.**Location:**This position is located onsite at our facility in New Hyde Park, NY. There is no option for remote or hybrid work.This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.The Quality Assurance Supervisor plays a crucial role in ensuring compliance with World Courier policies and procedures at the local level.**Key Areas of Responsibility:*** Responsible for overseeing quality-related activities within the Transport divisions of the organization.* Provides guidance to office and divisional associates on matters of quality and compliance.* Responsible for ensuring compliance with local regulatory requirements related to operations and may have regulatory responsibilities in front of local authorities.**Incident Management*** Review and manage the documentation on incidents.* Actively participating in investigations on non-conformities or deviations from established quality standards.* Provide quality input for investigations, root cause analysis and CAPA and support corrective and preventive action initiatives to address root causes. Assisting in the creation of comprehensive reports, and diligently monitoring deviations and subsequent actions as outlined in the specific internal guidelines.* Report any deviations or potential problems to global QA and local leadership* Ensure that relevant customer complaints are dealt with effectively.**QMS Management*** Develop and maintain a robust QMS that defines the organization's quality objectives, policies, procedures, and performance metrics.* Organize and support management review meetings in accordance to applicable SOP.**Supplier Qualification Management*** Oversee the Suppliers Evaluation Program in accordance with internal guidelines, including local suppliers approval / rejection.* Ensure suppliers meet quality expectations through supplier audits, performance monitoring, and corrective actions when necessary.**Inspections and certification Audits*** To be the main auditor contact and to communicate with relevant parties within the organization.* Respond promptly to auditor inquiries by providing accurate information, supporting documentation, or clarification as needed.* Work with management teams to develop and follow up action plans for addressing any identified non-compliance issues and provide audit responses in due time.**Risk Management and Change Control*** Assist in setting up and participating in Risk Management and Change Control processes.* Ensure that clients are contacted whenever required in order to communicate changes such as but not limited to expansions, depot moving process, regulatory updates clarifications, etc.**Pest Control and Facility Cleaning*** Ensures that pest control and cleaning programs are properly implemented and documented following applicable SOPs.**Technical Quality Support*** Review and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative and QA manager technical compliance.* Support the review of temperature graphs as defined in applicable SOP.**Documentation Management*** Ensure accurate documentation of all quality-related activities such as SOPs, work instructions, test records, audit reports, etc.**Quality Data Management*** Execute all tasks using dedicated software tools such as Master Control and SharePoint (or other applicable software tools).**Quality Checks and Control*** Implement processes to monitor product or service quality throughout the entire lifecycle from design to delivery.* Responsible for quality related activities related to the Self-Inspection Report as well as quality checks as defined in standard procedure.**Compliance Assurance*** Ensure compliance with industry standards, customer requirements, and internal policies.* Stay up-to-date with changes in regulations and implementing necessary QMS changes.* Ensure all employees are compliant with Company Policies and Procedures as applicable.**Quality Training and Education*** Develop training programs to educate employees on quality standards, quality processes, and quality techniques.* Ensure that initial and continuous training programs are implemented and maintained related to Good Documentation, Good Manufacturing, Good Distribution and Good Clinical Practices (when applicable).* Monitor training compliance and escalate non-compliance as needed.**Process Improvement*** Identify opportunities for process improvements through data analysis and continuous evaluation of existing workflows. This may include implementing Lean Six Sigma methodologies or other improvement frameworks in collaboration with the Continuous Improvement department.* Participate in client meetings, monitoring client feedback and satisfaction levels to identify areas for improvement in services.Perform other duties and responsibilities as assigned.**Experience and Education:*** High School Diploma/GED required; BS in Science, Quality Management, Engineering, or related field is desired.* Minimum 2-5 years of experience in Quality, Operations, or related field in the healthcare industry.* Minimum of 2 years of coordination/supervisory experience in Quality, Operations, or related field in the healthcare industry.**Skills and Abilities:*** Basic PC skills, including MS Word, Excel, and PowerPoint.* Demonstrated understanding of quality assurance in a regulated environment.* Effective problem solving.* Strong communication (written and verbal).* Strong organizational skills.* Ability to develop and maintain good relationships with associates at all levels within the company and with external parties (e.g. clients, vendors etc.).* Able to work independently and with a team when required.**Ce qu’AmerisourceBergen offre** Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l’offre de programmes d’avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l’ensemble de nos associés. Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l’entreprise, tandis que d’autres sont offerts par les cotisations des associés. Les offres d’avantages sociaux spécifiques peuvent varier selon l’emplacement, le poste ou l’unité d’affaires.Temps Plein# ****Salary Range\*****$57,900 - 85,360\*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.