Quality Assurance Supervisor

LISI AEROSPACE NORTH AMERICA; Torrance (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

LISI AEROSPACE NORTH AMERICA in Torrance, CA is seeking a quality control leader to plan, coordinate and direct programs that ensure continuous production meets established standards.

The role emphasizes data analysis, training, and coordination with production, inspections, and lab teams to improve quality while controlling costs. Strong leadership and HSE compliance are required.

Qualifications

• Associates Degree and/or equivalent experience / combined education with 4 years professional experience, or 2 years of related experience with a Bachelors degree.

Responsibilities

• Develops and analyzes data to determine standards and reliability of finished product.
• Reviews rejections from Quality inspection points and participates in PMRT activities.
• Formulates and maintains quality control objectives with production to maximize quality and reduce costs.
• Directs inspectors, NDT and testing to ensure control over materials, facilities and products.
• Plans, promotes and organizes training on product quality and reliability.
• Investigates customer quality complaints and coordinates corrective actions.
• Interviews and selects candidates within guidelines; trains and coaches staff.
• Ensures compliance with HSE policies and procedures; trains staff on safety requirements.
• Supervises QA staff and lab teams; manages performance evaluations and disciplinary actions.

Skills

Analytical

Technical Skills

Oral Communication

Team Work

Business Acumen

Cost Consciousness

Adaptability

Planning/Organizing

Professionalism

Education

Associates Degree plus experience

Tools

Mainframe systems

Spreadsheet

Word Processing

Job description

SCHEDULE: Monday - Thursday (2:30pm - 1:00am)

COMPENSATION: $75000.00 - $90000.00 annually

SUMMARY:

Plans, coordinates and directs quality control programs designed to ensure continuous production of products consistent with established standards

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops and analyzes statistical data and product specifications to determine present standards and established proposed quality and reliability expectancy of finished product.
• Reviews rejections originated by Quality inspection points on the router as part of PMRT preliminary review and participates in the PMRT activities.
• Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product and minimize costs.
• Directs workers engaged in inspection, NDT and testing activities to ensure continuous control over materials, facilities and products.
• Plans, promotes, and organizes training activities related to product quality and reliability.
• Investigates and adjusts customer complaints regarding quality.
• Makes staffing recommendations and reassignment of duties as required
• Confers with Inspectors and Lab Techs to determine the status of assigned projects.
• Mentors Inspectors and Lab Techs to meet customer expectations, and develop organization skills.
• Responsible for performance management of quality assurance department staff, including but not limited to performance evaluations, compensation reviews, employee coaching, directing and disciplinary actions.
• Interviews and selects candidates within legal and company guidelines.
• Identifies training needs of assigned employees. Ensures that employees are trained according to their identified needs.
• Provides training on departmental procedures, policies, and practices ensuring training records are maintained as required.
• Trains employees on safety and environmental job requirements.
• Adheres and implements company HSE policies, procedures, and practices.
• Ensure all people placed under their assigned area of responsibility, or all persons who may be affected by equipment or processes placed under their responsibility are complying with the rules and regulations set forth by Federal, Local and State government, and LISI Aerospace policies, procedures and plans.
• All employees are responsible for attending all training provided and for adhering to all HSE procedures, policies, and plans, conforming to reporting requirements, and safe operating procedures at all times.
• All employees are required to bring any known or suspected nonconformance for all company procedures or legal requirements to management’s attention immediately.
• Continually seek opportunities to improve our HSE performance by establishing objectives and targets, measuring progress, and reporting our results.
• Implements and suggests waste elimination initiatives specifically related to the function and department such as recycling opportunities and elimination of paper waste
• Other duties may be assigned.

Ways of working, Experience, and Behaviors

To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses experience to complement data; understands the work flows and procedures.
• Technical Skills – Technical skills in manufacturing processes and methods including flow, layout, assembly and production equipment.
• Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquires regardless of the situation; Demonstrates group presentation skills; Participates in meetings.
• Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Places success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of team members.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Planning/Organizing - Prioritizes and plans work activities of self and others; Uses time efficiently; Plans for resources in a creative way only adding cost as absolutely necessary; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Supervisory Responsibilities:

Supervises Inspectors, NDT personnel, QA Test Certification, QA Admin and Lab Techs. Is responsible for the overall direction, coordination, and evaluation of planning and scheduling functions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL JOB REQUIREMENTS SKILLS AND ABILITIES

Education and/or Experience

• Associates Degree and/or equivalent experience / combined education with 4 years professional experience, or 2 years of related experience with a Bachelors degree.

Mathematical Skills

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units and weight measurement, volume, and distance.

Computer Skills

To perform this job successfully, an individual should have basic mainframe computer systems and familiar with Spreadsheet and Word Processing software.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Certificates, licenses, registration- None

PHYSICAL DEMANDS, WORK ENVIRONMENT, HEALTH AND ,SAFETY

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk for extended periods of time, and to speak or listen. The employee is occasionally required to sit and requires eye-hand coordination, repetitive hand movement and manual dexterity use hands to finger, handle, or feel. The employee must regularly bend, reach to shoulder level and lift, carrying, pushing and/or pulling up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Hearing level within normal/average range.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud to moderate.

Safety and Environmental

The responsibilities of the position include compliance with company and governmental safety, environmental and hazardous materials regulations and procedures. Employee will be required to wear personal safety equipment such as safety glasses, hearing protection, and proper footwear in specified areas.

• Ensure compliance with procedures, instructions, HSE guidelines and golden rules
• Ensure that procedures and instructions are always adapted and updated
• Ensure the acquisition and maintenance of the skills of its employees in relation to the tasks performed by its teams
• Ensure that the equipment under his/her responsibility is in good condition and operates without risk. If this is not the case, he/she will ensure that protective measures are taken and/or that the equipment is consigned
• Identify and deal with HSE risk situations during the appropriate SHP
• Manage emergency situations with the help of the OHS and first response team members
• Relay and animate HSE communication within his/her teams