Quality Assurance Supervisor

Lennox International; Stuttgart (AR); On-site; USD 73,000 - 95,000; Full time

Benefits offered by this job

Tuition Reimbursement

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Short-term Disability Insurance

Paid Time Off (PTO)

Paid Holidays

Birthing Leave (8 weeks)

Job summary

Lennox International is seeking a Quality Assurance Supervisor to lead a team of QA Auditors in a manufacturing environment. You will drive QA/QC methods to resolve complex technical issues, ensure work instruction compliance, and mentor team members to close gaps in skills and processes.

In this hands-on leadership role, you will review procedures, communicate risks to management, and uphold the company’s standards of quality and continuous improvement.

Qualifications

• Bachelor’s degree in a technical field or equivalent manufacturing experience.
• Minimum of 1 year of related QA/QC experience.
• Good understanding of production areas, process flows, equipment, and product.
• Good written and verbal communication skills.
• Ensure work instruction compliance & all subsets.
• Basic computer skills (Excel/Word).
• Understand customer requirements and train to close gaps.
• Knowledge of GD&T and measurement practices.
• Familiarity with HVAC processes.

Responsibilities

• Supervise and direct the work of Quality Auditors.
• Oversee and ensure work instruction compliance audits are completed accurately.
• Apply advanced QA/QC methods to resolve complex problems.
• Review documented processes and testing procedures for improvements.
• Communicate findings, risks, and escalations to leadership.
• Train team members and identify gaps in skills or processes.
• Hold team members accountable while providing coaching.
• Ensure compliance with leadership directives (daily, monthly, annual).
• Act as hands-on leader and role model.
• Maintain flexibility in day-to-day assignments.
• Support additional duties as assigned by leadership.

Skills

Quality Assurance

Team Leadership

Process Improvement

Communication

GD&T knowledge

HVAC processes

Education

Bachelor’s degree in a technical field

Tools

Microsoft Excel

Microsoft Word

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

The Quality Assurance Supervisor leads a team responsible for developing and applying advanced Quality Assurance and Quality Control methods to investigate and resolve complex technical issues. This role oversees work instruction compliance audits performed by Quality Auditors and ensures quality standards are consistently met across production. The supervisor acts as a hands-on leader, driving process improvement, accountability, and continuous learning within the team.

WhatWe’reLooking For

• Supervise and direct the work of Quality Auditors

• Oversee and ensure work instruction compliance audits are completed accurately

• Apply advanced QA/QC methods, theories, and techniques to resolve complex technical problems

• Review documented processes and testing procedures andidentifyimprovement opportunities

• Communicate findings, risks, and escalations to immediate manager

• Train team members andidentifyskill or process gaps

• Hold team members accountable while providing coaching and mentorship

• Ensure compliance with leadership directives (daily, monthly, andannual)

• Act as a hands-on, professional leader and role model

• Maintain flexibility and agility in day-to-day assignments

• Supportadditionalduties as assigned by leadership

What We Are Looking For

• Bachelor’s degree in a technical field, or equivalent experience in a manufacturing environment

• Minimum of 1 year of related experience

• Good understanding of production areas, process flows, equipment, and product.

• Good written and verbal communication skills.

• Ensure work instruction compliance & all subsets.

• Basic computer skills,including Microsoft Excel and Microsoft Word.

• Have a good understanding of customer requirements.

• Effective at training & identifying gaps to correct.

• Generalunderstandingof GD&T & best practices for measurement systems.

• General understanding of HVAC processes.

Physical Requirements

• Ability to work in a manufacturing environment

• Ability to stand and walk for extended periods

• Ability tolift upto35pounds asrequired

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $73,000 - $95,000annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [e-mail].