Quality Assurance Supervisor

Dover Corporation; Smithfield (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading manufacturing company is seeking a Quality Assurance Supervisor to oversee quality assurance processes and lead a team of technicians. The successful candidate will implement quality management systems, conduct audits, and ensure compliance with industry standards while mentoring team members. The role requires strong problem-solving skills and a relevant degree with several years of supervisory experience.

Benefits

401(k) savings plan with employer contributions

Medical, dental, and vision insurance

Paid time off including holidays and vacation

Qualifications

• 5+ years of quality inspection experience.
• 3+ years of supervisory experience with at least 5 direct reports.
• Fluent in English, both spoken and written.

Responsibilities

• Supervise and lead a team of quality assurance technicians.
• Implement and maintain the quality management system per ISO 9001:2015.
• Conduct audits and collaborate with cross-functional teams to solve quality issues.

Skills

Organizational skills

Problem-solving skills

Lean Six Sigma methodologies

Education

B.S. in Industrial or Mechanical Engineering

Tools

Measuring tools (calipers, micrometers, etc.)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Quality Assurance Supervisor

Location:

Smithfield, NC, US, 27577

We are seeking an experienced Quality Assurance Supervisor who has progressed through the hierarchy of quality positions in the industrial equipment manufacturing sector.

What You’ll Do

• Supervise and lead a team of quality assurance technicians, providing guidance, training, and support to ensure the highest level of quality in all aspects of production.
• Implement and maintain the quality management system in accordance with ISO 9001:2015
• Develop, review, and update quality procedures and documentation.
• Conduct regular audits to identify and address quality issues, ensuring corrective actions are issued and completed in a timely manner.
• Collaborate with cross-functional team, including procurement, engineering, and manufacturing, to address quality concerns.
• Utilizes problem solving methodologies such as PDCA, SWOT, Fishbone, Pareto, 8D, A3, 5Why, etc. to define the problem, determine root cause and put in place solutions to correct and prevent the quality issues.
• Will also mentor the quality team members with use of these tools.
• Monitor and analyze quality data to identify trends and areas for improvement, providing recommendations and implementing necessary actions.
• Support customer audits and inquiries, addressing any quality-related concerns and providing necessary documentation and evidence.
• Oversee and develop the following Quality Assurance Functions:
• Overall Management and Development of the QMS
• Document Control and updating Quality Procedures as needed.
• Internal Control Plans
• CAPA Process
• FAI Inspections, Inspection Setups
• Manages Internal and External Audits, completes Process Audits
• Management of the FAI inspection process
• Management of the calibration process and gauge surveillance system
• Warranty claims dispositioning process.
• Internal and External defect PPM.
• Extrusion Inspection Process.

What You’ll Bring

• B.S. in Industrial or Mechanical Engineering preferred.
• 5 + years of quality inspection experience.
• 3 + years supervisory experience (at least 5 direct reports) in a manufacturing environment
• Excellent organizational skills
• Strong problem-solving skills
• Experience using lean six sigma problem solving methodologies is a plus.
• Proficient in using measuring tools consisting of calipers, height gages, radius gages, micrometers, scales, surface plates, compression/tension load testing, profilometer, hardness testing equipment (Rockwell, Brinell, Webster, durometer, etc.) depth gages, thread gauges, pin/plug gages, etc. to train and mentor staff.
• Ability to read blueprints and drawings.
• Good working knowledge of GD&T.
• Good computer skills, with proficiency in the use of Microsoft Word, Excel, and outlook.
• Must be able to speak and write English fluently.
• Excellent communications skills with the ability to work professionally with shop personnel, customer service, and office personnel.

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

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Work Arrangement : Onsite

[Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.]

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including [[13] paid holidays per calendar year,] [paid vacation days beginning at [160] hours annually,] [[40] paid sick leave hours annually or as provided under state and local paid sick leave laws,]; [[8] hours paid volunteer time annually; [tuition assistance,]; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site .

This position may be located in:Americas : United States : North Carolina : Smithfield

Job Function : Quality & Continous Improvement