Quality Assurance Supervisor

Assurant, Inc.; Irving (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the manufacturing sector is seeking a Quality Supervisor for their Irving, TX location. The role involves overseeing the quality team, conducting audits, and ensuring compliance with ISO standards. Ideal candidates will have a strong leadership background and experience in fast-paced environments. This position offers opportunities for professional growth and development within a dynamic team.

Qualifications

• 3+ years experience in a leadership role in manufacturing.
• Strong knowledge of MS Office and quality processes.
• Experience with Lean and Six Sigma methodologies preferred.

Responsibilities

• Manage quality team and ensure compliance with standards.
• Conduct internal quality audits and training.
• Drive operational improvements and maintain safety standards.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Multitasking

Education

HS Diploma or GED

Associates Degree

Tools

MS Office

Tableau

Job description

This job is responsible for ensuring that all quality facets within the operation meets our customer expectations, ISO Compliance and adheres to company standards. They are also responsible for managing the day-to-day expectation of the quality team by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of the team.

This is an onsite role in our Irving, TX location

What will be my duties and responsibilities in this job?

• Provide verbal and written inspection, training and audit / inspection results

• Map out the Quality process flows, identify potential process and workflow improvements

• Personally perform internal quality audit work in accordance with developed Quality / Company standards

• Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff

• Work with management to establish department and company goals, and rely on experience, judgment and innovation to achieve them

• Create and utilize reports to accurately represent product flow and task completion rates and percentages

• Participate in operational improvement initiatives at the site

• Liaison between teams, shifts, and departments, and partner with vendor / customer / client representatives

• Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the tool

• Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity

• Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed

• Ensure proper labor utilization and develop staffing requirements

• Conduct interviews for all nonexempt personnel and temporary employees

What are the requirements needed for this position?

• Must have HS Diploma or GED

• Minimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility

• Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)

• Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environment

• Ability to identify potential process and workflow improvements

• Demonstrated experience with direct supervision and coaching of others

• Must have strong verbal and written communication skills

• Able to successfully interface with all levels of Company personnel as well as external personnel

• High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors

• Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution

• Driven, goal-oriented, never confuses effort with results

• Ability to multitask in a fast paced, dynamic assembly and logistics environment

• May be required to work across multiple shifts

What other skills/experience would be helpful to have?

• Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment

• Understanding of Lean and Six Sigma methodologies

• Experience auditing processes and writing work instructions

• Experience with ISO 9001 or R2 certifications