Quality Assurance Supervisor

Assurant; Irving (TX); On-site; USD 54,000 - 92,000; Full time

Job summary

Assurant is seeking a Quality Assurance Supervisor to oversee quality operations at their Irving, TX location. The role involves managing a team, ensuring compliance with quality standards, and driving continuous improvement initiatives. Candidates should have leadership experience in a manufacturing environment and strong communication skills. This position offers a competitive salary and opportunities for professional growth within a leading global business services company.

Qualifications

• Minimum of 3 years of experience in a leadership role in a manufacturing environment.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage quality team and ensure adherence to quality standards.
• Conduct internal quality audits and process improvements.
• Drive engagement and maintain a safe work environment.

Skills

Leadership

Quality Management

Communication

Process Improvement

Team Engagement

Education

High School Diploma or GED

Associates Degree

Tools

MS Office

Tableau

Job description

Join to apply for the Quality Assurance Supervisor role at Assurant

1 day ago Be among the first 25 applicants

Join to apply for the Quality Assurance Supervisor role at Assurant

This job is responsible for ensuring that all quality facets within the operation meets our customer expectations, ISO Compliance and adheres to company standards. They are also responsible for managing the day-to-day expectation of the quality team by preparing work schedules, assigning tasks, coordinating the flow of work and assigned projects, overseeing completion of work, and monitoring performance of the team.

This is an onsite role in our Irving, TX location

What will be my duties and responsibilities in this job?

• Provide verbal and written inspection, training and audit / inspection results
• Map out the Quality process flows, identify potential process and workflow improvements
• Personally perform internal quality audit work in accordance with developed Quality / Company standards
• Ensure adherence to company policies and process standards, while maintaining employee morale and overseeing the training of new and existing staff
• Work with management to establish department and company goals, and rely on experience, judgment and innovation to achieve them
• Create and utilize reports to accurately represent product flow and task completion rates and percentages
• Participate in operational improvement initiatives at the site
• Liaison between teams, shifts, and departments, and partner with vendor / customer / client representatives
• Drive engagement across area of responsibility and work with the team to foster a strong engage culture. Work with manager to review the peakon score and create action plans within the tool
• Review Tableau reports to ensure that the team/dept is attaining the desired performance metrics. Follow up with the leaders on their areas of opportunity
• Maintain a clean, organized and safe work environment for personnel to work in while ensuring all safety and environmental regulations are followed
• Ensure proper labor utilization and develop staffing requirements
• Conduct interviews for all nonexempt personnel and temporary employees
  
  
  

What are the requirements needed for this position?

• Must have HS Diploma or GED
• Minimum of 3-years of experience in a leadership role within a fast-paced, high-volume, manufacturing/repair environment similar to Assurant, York, Lewisville or Tennessee facility
• Strong knowledge and abilities with use of MS Office (Word, Excel, PowerPoint, etc.)
• Minimum of 3 years prior experience in a quality related role preferably in a manufacturing environment
• Ability to identify potential process and workflow improvements
• Demonstrated experience with direct supervision and coaching of others
• Must have strong verbal and written communication skills
• Able to successfully interface with all levels of Company personnel as well as external personnel
• High energy professional with the ability to establish and maintain effective business relationships with all suppliers and vendors
• Strong interpersonal skills to deal effectively with problem solving, brainstorming sessions, strategy development and conflict resolution
• Driven, goal-oriented, never confuses effort with results
• Ability to multitask in a fast paced, dynamic assembly and logistics environment
• May be required to work across multiple shifts
  
  
  

What other skills/experience would be helpful to have?

• Associates Degree and 3+ years of experience in supervising 15+ hourly associates in a fast-paced manufacturing environment
• Understanding of Lean and Six Sigma methodologies
• Experience auditing processes and writing work instructions
• Experience with ISO 9001 or R2 certifications
  
  
  

Pay Range

$54,900.00 - $92,000.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

06/27/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Insurance and Consumer Services

Referrals increase your chances of interviewing at Assurant by 2x

Sign in to set job alerts for “Quality Assurance Supervisor” roles.

Arlington, TX $90,000.00-$110,000.00 2 weeks ago

Show Quality Supervisor, Netflix House - Dallas

Dallas-Fort Worth Metroplex $80,000.00-$120,000.00 2 weeks ago

Quality Assurance/ Collections Supervisor

Quality Assurance/ Collections Supervisor

Mechanical QA Supervisor - Multiple Sites (AZ, IL, TX)

Supervisor, Quality Control- Servicing Audits

Quality Assurance Manager (Manufacturing)

Quality Assurance Manager - Printing/Labeling/Packaging (Manufacturing) - Onsite in DFW

Quality Assurance / Quality Control Manager

Farmers Branch, TX $50,000.00-$65,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.