Quality Assurance Supervisor

Philadelphia Macaroni Co.; Grand Forks (ND); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

STD/LTD/AD&D/Life

HSA

FSA

EAP

Hospital indemnity

Accident Insurance

Identity and Fraud Protection Plan

Legal

Critical Illness

Job summary

Winland Foods is seeking a Quality Supervisor to oversee all quality aspects during the production shift, ensuring finished products meet specifications and customer expectations. The role collaborates with operations, ensuring GMPs/SQF compliance and effective QA program administration.

The position is full-time, based in Grand Forks, ND, offering salary $73,000–$98,500 with potential bonuses and a comprehensive benefits package. Strong leadership and organizational skills required.

Qualifications

• Must have a Bachelor’s degree in Biology, Chemistry, Food Science or related field.
• Proficient and effective use of communication and Microsoft Office.

Responsibilities

• Food Safety: Must comply with all GMPs, SQF requirements, and other Food Safety related items as deemed necessary by the company.
• Ensure that all direct reports comply with all Company Food Safety Policies and federal regulations.
• Maintain compliance with Plant Safety policies, procedures, rules and regulations.
• Ensure direct reports comply with Safety requirements per Company Policies and Government regulations.
• Provide input in department and program development; foster Continuous Improvement and team environment.
• Troubleshoots and problem solves as needed.
• Assess QA programs’ efficacy; coordinate and administer QA programs and workflows.
• Investigate consumer/customer complaints and develop corrective actions.
• Supervise hourly Associates and Team Leaders/Coordinators for efficient workflow.
• Oversee QA lead/lab tech daily functions and schedules.
• In the absence, Quality Manager or Lead covers responsibilities.

Skills

Communication

Microsoft Office

Leadership

Cross-functional teamwork

Multitasking

Organizational skills

Food industry experience

Education

Bachelor’s Degree in Biology, Chemistry, Food Science or related field

Job description

Quality Supervisor

The Quality Supervisor is responsible for all aspects of quality during the production shift. This Supervisor will work closely with and communicate with operations, ensuring all finished products meet specifications and customer expectations.

Employee Type: Full time

Location: ND Grand Forks

Job Type: Quality

Salary, based on experience and other qualifications: $73,000 - $98,500 annually with additional bonus potential

Schedule: Primary work schedule is 1st shift, Monday-Friday, with flexibility are needed

Work Location: 1801 N 36th St, Grand Forks, ND

Benefits:

• Medical
• Dental
• Vision
• 401(k) with match
• STD/LTD/AD&D/Life
• HSA
• FSA
• EAP
• Hospital indemnity
• Accident Insurance
• Identity and Fraud Protection Plan
• Legal
• Critical Illness

Key Responsibilities

• Food Safety: Must comply with all GMPs, SQF requirements, and other Food Safety related items as deemed necessary by the company
• Ensure that all direct reports comply with all Company Food Safety Policies and federal regulations.
• Must be able to maintenance compliance with all Plant Safety policies, procedures, rules and regulation in accordance with Company Best Practices, Policies, and required government regulations.
• Ensure that all direct reports also comply with all Safety requirements in accordance with Company Policies and Government regulations.
• Provides input in department and program development; fosters Continuous Improvement and team environment; facility advocate for Food Safety and Quality; monitor and implement policies, programs, rules and regulations for compliance.
• Trouble shoots and problem solves as needed.
• Assesses QA programs’ efficacy; coordinates and administers QA programs and work flow.
• Investigates consumer/customer complaints and develops response and corrective actions.
• Supervise hourly Associates and Team Leaders/Coordinators to ensure that an efficient and effective workflow is created on a day to day basis.
• Oversees QA lead/lab tech daily functions as well as develops the work schedule for all technicians.
• In the absence of the Quality Supervisor, the Quality Manager or Quality Lead covers for his/her responsibilities.

Qualifications

• Bachelor’s Degree in Biology, Chemistry, Food Science or related field required.
• Proficient and effective use of communication and Microsoft Office.
• Manufacturing and Food Industry Experience preferred.
• Food Processing related certification is a plus.
• Must be highly organized and work well under pressure.
• Must be able to work independently, as well as under supervision.
• Must be able to work effectively with others, have good interpersonal and leadership skills.
• Must be willing to accept responsibility and to show good judgment, initiative, and resourcefulness.
• Is cross functional in all areas of department, trouble shoot and corrects issues.
• Ability to manage multiple projects simultaneously.
• Ability to manage as a member of and/or lead cross-functional teams.
• Ability to manage and prioritize one’s own time consistent with the needs of the business.
• Ability to perform formal root cause analysis to identify and resolve downtime/inefficient operational issues.
• Articulate both written and spoken, and possess excellent listening skills.

EEO Statement

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.

About Us

At Winland Foods, we’re passionate about creating exceptional food experiences that bring people together. We are a dynamic and growing company specializing in meal preparation products—from pasta and sauces to plant-based proteins and more. Our portfolio includes beloved consumer brands and custom private-label solutions for retail and foodservice channels.

Why Work With Us?

• Commitment to Quality: We consistently exceed industry standards across our value chain.
• Sustainability & Responsibility: We prioritize environmental stewardship and make a positive impact on the world around us.
• People First: The safety, well-being, and growth of our employees are at the heart of everything we do.

Our Culture

We’re a team of food enthusiasts who value collaboration, innovation, and integrity. At Winland Foods, you’ll find an environment where your ideas matter, your contributions are recognized, and your career can thrive.

Explore Opportunities

At Winland Foods, you’ll find opportunities across operations, supply chain, marketing, and product development—roles where your work truly makes an impact. By joining our team, you become part of a forward-thinking organization that values passion, collaboration, and shared success with our customers. Together, we’re shaping the future of food.

To All Recruitment Agencies

Winland Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to Winland Foods employees, or any company location(s). Winland Foods is not responsible for any fees related to unsolicited resumes/CVs.