Quality Assurance Supervisor

Philadelphia Macaroni Company; Grand Forks (ND); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

STD/LTD/AD&D/Life

HSA

FSA

EAP

Hospital indemnity

Accident Insurance

Identity and Fraud Protection Plan

Legal

Critical Illness

Job summary

Winland Foods, located in Grand Forks, ND, seeks a Quality Assurance Supervisor to lead the quality function during the production shift, ensuring finished products meet specifications and customer expectations.

The role follows a 1st shift, Monday–Friday schedule with some flexibility. Bachelor’s degree in a related field, strong communication skills, and GMP/SQF knowledge are required; manufacturing experience is preferred.

Qualifications

• Bachelor’s degree in Biology, Chemistry, Food Science or related field.
• Proficient in communication and Microsoft Office.
• Manufacturing and Food Industry experience preferred.
• Food processing certification is a plus.
• Highly organized and able to work under pressure.
• Ability to lead and work cross-functionally.

Responsibilities

• Ensure all products meet GMPs, SQF, and safety policies.
• Coordinate with direct reports to follow safety and quality policies.
• Maintain compliance with plant safety regulations and company procedures.
• Lead QA team to ensure efficient day-to-day workflow.
• Address consumer complaints and implement corrective actions.
• Oversee QA lead/lab tech and schedule technicians.
• In absence, cover responsibilities with Quality Manager/Lead.
• Perform root cause analysis to resolve downtime.

Skills

Communication

Leadership

Time management

Cross-functional collaboration

Problem solving

Team supervision

Safety compliance

Attention to detail

Education

Bachelor’s Degree in Biology, Chemistry, Food Science or related field

Tools

Microsoft Office

Job description

The Quality Supervisor is responsible for all aspects of quality during the production shift. This Supervisor will work closely with and communicate with operations, ensuring all finished products meet specifications and customer expectations.

Employee Type

Full time

Location

ND Grand Forks

Job Type

Quality

Job Posting Title

Quality Assurance Supervisor

Job Description

Schedule: Primary work schedule is 1st shift, Monday-Friday, with flexibility are needed

Work Location: 1801 N 36th St, Grand Forks, ND

Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness.

Salary, based on experience and other qualifications: $73,000 - $98,500 annually with additional bonus potential

Key Responsibilities

• Food Safety: Must comply with all GMPs, SQF requirements, and other Food Safety related items as deemed necessary by the company;
• Ensure that all direct reports comply with all Company Food Safety Policies and federal regulations.
• Must be able to maintenance compliance with all Plant Safety policies, procedures, rules and regulation in accordance with Company Best Practices, Policies, and required government regulations.
• Ensure that all direct reports also comply with all Safety requirements in accordance with Company Policies and Government regulations.
• Provides input in department and program development; fosters Continuous Improvement and team environment; facility advocate for Food Safety and Quality; monitor and implement policies, programs, rules and regulations for compliance.
• Trouble shoots and problem solves as needed.
• Assesses QA programs’ efficacy; coordinates and administers QA programs and work flow.
• Investigates consumer/customer complaints and develops response and corrective actions
• Supervise hourly Associates and Team Leaders/Coordinators to ensure that an efficient and effective workflow is created on a day to day basis.
• Oversees QA lead/lab tech daily functions as well as develops the work schedule for all technicians.
• In the absence of the Quality Supervisor, the Quality Manager or Quality Lead covers for his/her responsibilities.

Qualifications

• Bachelor’s Degree in Biology, Chemistry, Food Science or related field required.
• Proficient and effective use of communication and Microsoft Office.
• Manufacturing and Food Industry Experience preferred.
• Food Processing related certification is a plus.
• Must be highly organized and work well under pressure.
• Must be able to work independently, as well as under supervision.
• Must be able to work effectively with others, have good interpersonal and leadership skills.
• Must be willing to accept responsibility and to show good judgment, initiative, and resourcefulness.
• Is cross functional in all areas of department, trouble shoot and corrects issues.
• Ability to manage multiple projects simultaneously.
• Ability to work as a member of and/or lead cross-functional teams.
• Ability to manage and prioritize one’s own time consistent with the needs of the business.
• Ability to perform formal root cause analysis to identify and resolve downtime/inefficient operational issues.
• Articulate both written and spoken, and possess excellent listening skills.

EEO Statement

Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.