Quality Assurance Specialist Records Management

Koniag Government Services; Silver Spring (MD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company matching

Flexible spending accounts

Paid holidays

3 weeks paid time off

Job summary

Koniag IT Systems, LLC in Silver Spring, MD seeks a Quality Assurance Specialist Records Management to support government customers and maintain QA procedures. The role requires ability to obtain a Public Trust and involves creating workflow diagrams, data verification, and cross-functional collaboration.

The position offers competitive compensation and a comprehensive benefits package including health, dental, vision, 401K, FSA, paid holidays, and generous PTO.

Qualifications

• High school education required.
• At least 3 years of experience in quality assurance and control.
• Understanding of QA principles and best practices.
• Ability to create and update workflow diagrams and process documentation.
• Strong attention to detail and accuracy.
• Proficiency in data analysis and reporting.
• Excellent written and verbal communication skills.
• Ability to obtain a Public Trust.

Responsibilities

• Establish and maintain procedures for performance metrics and SOPs.
• Create and update workflow diagrams to identify quality checkpoints.
• Identify quality issues and recommend process improvements.
• Submit quality control reports and verify data entry accuracy.
• Inspect worksites for contract and quality compliance.
• Proofread documents and graphics for accuracy.
• Provide quality control checks for documents from copying/word processing.
• Collaborate with cross-functional teams with limited supervision.

Skills

Quality assurance principles

Performance metrics

Process documentation

Data analysis and reporting

Attention to detail

Written and verbal communication

Independent work

Collaboration and problem solving

Public Trust eligibility

Education

High school education

Job description

Job Title

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support KITS and our government customer in Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Primary Responsibilities

• Establish and maintain procedures for adhering to performance metrics and SOPs
• Create and update workflow diagrams to identify quality control checkpoints
• Identify quality issues and recommend solutions to improve processes and outcomes
• Submit quality control reports, verifying the accuracy of data entry activities
• Inspect worksites to ensure compliance with contract requirements and quality standards
• Proofread documentation and graphics for accuracy and adherence to original content
• Provide quality control checking for documents received from copying and word processing
• Work with limited supervision and collaborate with cross-functional teams

Requirements

• High school education
• Minimum of 3 years of experience in quality assurance and control

Skills and Abilities

• Understanding of quality assurance principles and best practices
• Ability to establish and maintain quality assurance procedures and performance metrics
• Experience in creating and updating workflow diagrams and process documentation
• Strong attention to detail and commitment to accuracy
• Proficiency in data analysis and reporting
• Excellent written and verbal communication skills
• Ability to work independently and with minimal supervision
• Collaboration and problem-solving skills
• Ability to obtain a Public Trust

Desired Skills and Competencies

• Professional certification in Project Management (e.g., PMP, CAPM) or Quality Processes and Systems (e.g., Six Sigma, Lean)
• Experience in a records management or document management environment
• Knowledge of relevant regulations and industry standards (e.g., NARA, ARMA)
• Familiarity with electronic document management systems (EDMS) and records management software
• Strong organizational and time management skills
• Continuous improvement mindset and commitment to process optimization

Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, and any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

Should you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e‑mail at [e-mail] or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long‑time success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352