Quality Assurance Specialist II - Child Welfare & Training

County of Davidson; Lexington (VA); On-site; USD 64,000 - 75,000; Full time

Job summary

County of Davidson seeks a Quality Assurance Specialist II to provide technical support ensuring quality of care standards in Child Welfare and Adult Services. You will conduct case audits, lead family meetings, and arrange necessary training for staff under CPS leadership.

Required are strong writing skills, policy interpretation ability, and solid teamwork. Experience with program reviews and inter-agency collaboration is essential for improving outcomes and maintaining compliance.

Qualifications

• Must have strong writing skills and knowledge of Standard English composition and grammar.
• Must be knowledgeable of the Agency’s programs and services and human service programs available within the community.
• Must have good interpersonal communication skills.
• Must have good interviewing skills.
• Ability to assimilate information for analysis, interpret trends, draw conclusions, consider options, and make recommendations.
• Ability to plan, organize, implement and evaluate.
• Creative skill in solving problems, presenting ideas, and writing reports.
• Ability to read, interpret and apply policy.
• Ability to work in a team environment.
• Ability to establish and maintain effective working relationships with staff and community professionals.
• Ability to work independently in the office and/or in the field.

Responsibilities

• Carry out comprehensive QA monitoring through development of standards and file reviews.
• Assist with planning within the Department and provide technical assistance to CPS/APS leadership.
• Facilitate and document Child and Family Team Meetings.
• Conduct second party reviews of Child Welfare files to ensure standards are met.
• Complete home studies for prospective placements as needed.
• Collaborate with managers to identify training needs and deliver training.
• Pull and prepare case files for audits/reviews.
• Support families through trauma-informed care pathways to ensure timely services.

Skills

Strong writing

English grammar

Interpersonal communication

Interviewing

Analytical thinking

Report writing

Teamwork

Independent work

Problem solving

Policy interpretation

Education

Master's degree in psychology/social work/education/health/business administration/marriage and family therapy or related field

Bachelor's degree in listed fields

Job description

County of Davidson seeks a Quality Assurance Specialist II to provide technical support ensuring quality of care standards in Child Welfare and Adult Services. You will conduct case audits, lead family meetings, and arrange necessary training for staff under CPS leadership.

Required are strong writing skills, policy interpretation ability, and solid teamwork. Experience with program reviews and inter-agency collaboration is essential for improving outcomes and maintaining compliance.