Quality Assurance Specialist: Drive Compliance & Improvement

Hanson Professional Services Inc.; Peoria (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

401(k) with matching contribution

Employee Stock Ownership Plan

Comprehensive health & well-being plan

Financial wellness plans

Work-life balance programs

Job summary

Hanson Professional Services Inc. is seeking a Quality Assurance Specialist to advance our Quality Management System (QMS) and promote CQAP compliance across projects.

You will train staff, lead audits, and support continuous improvement initiatives in a collaborative, client-focused environment. The role reports to the Corporate Quality Assurance Officer and involves coordinating with project teams, discipline managers, and leadership to ensure quality; location is flexible with a strong

Qualifications

• Bachelor’s degree in engineering, construction management, business administration, quality management, or related field.
• Professional experience in quality assurance, quality management systems, engineering operations, project management support, or related field.
• Experience administering processes, procedures, or compliance programs in a professional services environment.
• Strong organizational, analytical, and documentation management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office applications and document management systems.

Responsibilities

• Support implementation and maintenance of Hanson's CQAP and QMS.
• Assist in the administration of quality manuals, quality procedures (QPs), quality assurance project plans (QAPPs), and related quality documentation.
• Ensure quality-related records, forms, and documentation are maintained in accordance with established procedures.
• Support updates and revisions to quality program documents and processes.
• Assist staff in understanding and applying CQAP requirements across project and discipline activities.
• Monitor compliance with quality requirements established by the CQAP, client contracts, regulatory agencies, and project-specific quality plans.
• Coordinate and support project teams with independent reviews, technical checks, and quality verification activities required for project deliverables.
• Assist project teams in documenting quality-related activities and maintaining evidence of compliance.
• Identify potential nonconformances and support corrective action implementation and follow-up.
• Assist the CQAO with internal audits, surveillance activities, and quality assessments.
• Participate in planning, conducting, documenting, and tracking audit activities throughout the organization.
• Monitor corrective and preventive action items to ensure timely resolution.
• Prepare audit summaries, reports, and recommendations for management review.
• Support the development and delivery of quality-related training programs.
• Assist with onboarding employees in Hanson's quality processes, procedures, and expectations.
• Promote quality awareness through communication, training materials, and educational resources.
• Provide guidance to project personnel regarding quality procedures, documentation requirements, and best practices.
• Collect, analyze, and report quality performance metrics and trends.
• Assist with root cause analysis and process improvement initiatives.
• Support management reviews and Quality Committee activities.
• Recommend enhancements to procedures, workflows, and quality controls to improve organizational effectiveness and project delivery.
• Collaborate with project managers, technical disciplines, business unit leadership, and support departments to promote consistent quality practices.
• Support the development of project-specific Quality Assurance Project Plans (QAPPs) and quality procedures when required by clients or contracts.
• Participate in special projects related to quality management, risk reduction, and operational excellence.

Skills

Organizational skills

Analytical skills

Documentation management

Communication skills

MS Office proficiency

Education

Bachelor’s degree in engineering, construction management, business administration, quality management, or related field

Equivalent combination of education and experience

Job description

Hanson Professional Services Inc. is seeking a Quality Assurance Specialist to advance our Quality Management System (QMS) and promote CQAP compliance across projects.

You will train staff, lead audits, and support continuous improvement initiatives in a collaborative, client-focused environment. The role reports to the Corporate Quality Assurance Officer and involves coordinating with project teams, discipline managers, and leadership to ensure quality; location is flexible with a strong