Quality Assurance & Compliance Specialist

Hanson Professional Services Inc.; Springfield (IL); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Performance bonuses

401(k) with matching contribution

Employee Stock Ownership Plan

Comprehensive health & well-being plan

Financial wellness plans

Work-life balance programs

Zusammenfassung

Hanson Professional Services Inc. is seeking a Quality Assurance Specialist to support and advance our Quality Management System (QMS) and CQAP.

You will promote compliance, facilitate reviews, audits, and training, and help drive continuous improvement across the organization. Working with project managers and technical staff, you will verify that services and deliverables meet CQAP requirements and client expectations, fostering a culture of quality, accountability, and operational excellence

Qualifikationen

• Bachelor’s degree in engineering, construction management, business administration, quality management, or related field
• Professional experience in quality assurance, quality management systems, engineering operations, project management support, or related field
• Experience administering processes, procedures, or compliance programs in a professional services environment
• Strong organizational, analytical, and documentation management skills
• Excellent written, verbal, and interpersonal communication skills
• Proficiency with Microsoft Office applications and document management systems

Aufgaben

• Support implementation and maintenance of Hanson's CQAP and QMS.
• Assist in the administration of quality manuals, quality procedures (QPs), quality assurance project plans (QAPPs), and related quality documentation.
• Ensure quality-related records, forms, and documentation are maintained in accordance with established procedures.
• Support updates and revisions to quality program documents and processes.
• Assist staff in understanding and applying CQAP requirements across project and discipline activities.
• Monitor compliance with quality requirements established by the CQAP, client contracts, regulatory agencies, and project-specific quality plans.
• Coordinate and support project teams with independent reviews, technical checks, and quality verification activities required for project deliverables.
• Assist project teams in documenting quality-related activities and maintaining evidence of compliance.
• Identify potential nonconformances and support corrective action implementation and follow-up.
• Assist the CQAO with internal audits, surveillance activities, and quality assessments.
• Participate in planning, conducting, documenting, and tracking audit activities throughout the organization.
• Monitor corrective and preventive action items to ensure timely resolution.
• Prepare audit summaries, reports, and recommendations for management review.
• Support the development and delivery of quality-related training programs.
• Assist with onboarding employees in Hanson's quality processes, procedures, and expectations.
• Promote quality awareness through communication, training materials, and educational resources.
• Provide guidance to project personnel regarding quality procedures, documentation requirements, and best practices.
• Collect, analyze, and report quality performance metrics and trends.
• Assist with root cause analysis and process improvement initiatives.
• Support management reviews and Quality Committee activities.
• Recommend enhancements to procedures, workflows, and quality controls to improve organizational effectiveness and project delivery.
• Collaborate with project managers, technical disciplines, business unit leadership, and support departments to promote consistent quality practices.
• Support the development of project-specific Quality Assurance Project Plans (QAPPs) and quality procedures when required by clients or contracts.
• Participate in special projects related to quality management, risk reduction, and operational excellence.

Kenntnisse

Quality management

Analytical skills

Documentation management

Communication skills

Project support

Ausbildung

Bachelor’s degree in engineering, construction management, business administration, quality management, or related field

Tools

Microsoft Office

Document management systems

Jobbeschreibung

Hanson Professional Services Inc. is seeking a Quality Assurance Specialist to support and advance our Quality Management System (QMS) and CQAP.

You will promote compliance, facilitate reviews, audits, and training, and help drive continuous improvement across the organization. Working with project managers and technical staff, you will verify that services and deliverables meet CQAP requirements and client expectations, fostering a culture of quality, accountability, and operational excellence