Quality Assurance Specialist

EIHAB Human Services, Inc.; New York, Northern (NY, KY); Hybrid; USD 58,000 - 71,000; Full time

Job summary

EIHAB Human Services, Inc. is seeking a Quality Assurance Specialist in Springfield Gardens, NY to develop and oversee QA and regulatory compliance strategies across departments.

The role requires ensuring licensing regulation compliance and coordinating with auditors and program managers to maintain consumer safety and data integrity. Responsibilities include SOP development, monitoring program performance, preparation of action plans for audit findings, and monthly progress reporting.

Qualifications

• Bachelor’s Degree from an accredited program.
• At least 6 years of related work experience.
• A Master’s degree may substitute for 2 years of experience.

Responsibilities

• Develop, implement and oversee QA and regulatory compliance strategies.
• Develop SOPs for monitoring and auditing program performance.
• Lead monitoring programs to ensure consumer progress and safety.
• Develop and monitor HIPAA and other regulations compliance programs.
• Prepare monthly departmental progress reports.
• Attend audits and respond to deficiencies with corrective action plans.

Skills

Quality assurance

Regulatory compliance

Auditing

Program monitoring

Training identification

Documentation

HIPAA compliance

Compliance reporting

Stakeholder communication

Education

Bachelor’s Degree

Master’s degree substitution

Job description

# Quality Assurance SpecialistHot JobMain Office - Springfield Gardens, NY 11434Start Date 03/05/2026## OverviewSalary Range$64,350.00 - $64,350.00 Salary/year## Description**Position Summary:** Develop, implement and oversee quality assurance and regulatory compliance strategies with regard to program-related licensing standards.**Essential Responsibilities:**1. Develop, implement and oversee quality assurance and regulatory compliance strategies by Department with regard to established licensing regulations as they pertain respectively.2. Initiate development of standard operating procedures for monitoring and auditing of program performance by department.3. Lead the design of monitoring programs to ensure Consumer progress and safety.4. Identify training and educational needs regarding departmental personnel and make recommendations.5. Develop and monitor programs to ensure compliance with (Health Insurance Portability and Accountability Act) HIPAA regulations and OPWDD, or other applicable funding entities regulations.6. Identify and rank areas at risk of non-compliance and recommend strategies to address such issues.7. Develop systems and relationships to support auditing activities in collaboration with the compliance officer; organize panels of experts to assist in reviews and analysis.8. Identify and report general compliance issues that may arise through the work process; write and revise standard operating procedures.9. Review technical publications, articles and abstracts to stay abreast of current regulations and trends, ensure appropriate actions are taken to incorporate necessary revision into workplace environment.10. Develop monthly progress reports by department, add comparisons by previous monthly report and submit to the Executive Director by the first of the following month.11. Consumer Incidents: manage, and oversee appropriate documentation, report to oversight agencies as required, incidents, and conduct monthly incident review committee meetings, and filing.12. Ensure presence on-site during program licensing audits, obtain information for auditors as requested, and attend exit conferences.13. Answer audit deficiencies, write Plan of Corrective Action, and ensure program compliance to such plans.14. Research state regulations and compliance guidelines; and knowledgeable in best practices. D15. Document quality assurance activities with internal reporting, audits, and project summaries.16. Perform other related duties incidental to the work described herein## Qualifications**Qualifications:**Qualifications: Possesses at minimum, a Bachelor’s Degree from an accredited program and have at least 6 years of related work experience. A Master’s degree in a related field may be substituted for 2 of the required experience.