Quality Assurance Specialist

DSV Air & Sea Inc.; Mesa (AZ); On-site; USD 62,000 - 78,000; Full time

Job summary

DSV Air & Sea Inc. in Mesa, AZ, is seeking a Quality Assurance Specialist to ensure that our transportation and logistics operations meet company quality standards and customer requirements.

The role focuses on developing, implementing, and maintaining quality management systems, policies, and procedures. This position involves conducting audits, driving corrective actions with cross-functional teams, and maintaining metrics to monitor quality performance across our operations.

Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or related field.
• Minimum of 3-5 years of experience in quality assurance, preferably in transportation and logistics.

Responsibilities

• Develop, implement, and maintain quality management systems and processes.
• Conduct audits and inspections of transportation and logistics operations to identify quality issues.
• Create corrective action plans and drive cross-functional implementation.
• Develop and maintain metrics to track quality performance.
• Analyze data to identify trends and improve quality performance.
• Collaborate with customers to understand quality requirements and ensure compliance.
• Provide training and support on quality management systems and processes.
• Investigate quality issues and perform root cause analyses.
• Ensure compliance with regulatory and legal quality requirements.

Skills

Quality management systems

Audits & inspections

Corrective action plans

Data analysis

Communication & teamwork

Education

Bachelor's degree in Business Administration / Logistics / Supply Chain Management

Tools

Microsoft Office

Quality management software

Job description

DSV - Global Transport and Logistics

Job area: Quality

Location: USA - Mesa, W. Southern Ave

Division: Solutions Job Posting Title: Quality Assurance Specialist Time Type: Full Time

Summary

The Quality Assurance Specialist is responsible for ensuring that DSV's transportation and logistics operations comply with company quality standards and customer requirements. They will be tasked with developing, implementing, and maintaining quality management systems, policies, and procedures.

Duties and Responsibilities

• Develop, implement, and maintain quality management systems and processes
• Conduct audits and inspections of transportation and logistics operations to identify quality issues
• Create corrective action plans and work with cross-functional teams to implement improvements
• Develop and maintain metrics to track quality performance
• Analyze data and identify trends to improve quality performance
• Collaborate with customers to understand their quality requirements and ensure compliance
• Provide training and support to employees on quality management systems and processes
• Conduct investigations and root cause analyses of quality issues
• Ensure that all regulatory and legal requirements related to quality are met

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics industry.

Skills & Competencies

• Strong understanding of quality management systems and processes
• Ability to conduct audits and inspections
• Experience in developing and implementing corrective action plans
• Analytical skills to identify trends and improve quality performance
• Strong communication and interpersonal skills
• Ability to work in a team environment
• Strong organizational and time management skills

Supervisory Responsibilities (if any)

• May be responsible for supervising quality assurance technicians.

Preferred Qualifications

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Professional certification in quality management, such as Six Sigma or Lean Six Sigma

Language Skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office and experience with quality management software is preferred.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $62,400 - $78,000 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Nearest Major Market: Phoenix