QUALITY ASSURANCE SPECIALIST

GHOST Lifestyle LLC; Chicago (IL); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid parental leave

Tuition reimbursement

Commuter benefits

Job summary

GHOST Lifestyle LLC in Chicago seeks a Quality Assurance (QA) Specialist to join the Quality team. This in-office role includes remote work on Fridays and travel about 10% annually.

You will maintain quality programs, audit suppliers, review complaints, and ensure product release accuracy while upholding food safety standards. Competitive benefits accompany the role.

Qualifications

• Experience implementing quality programs and procedures.
• Ability to review Certificates of Analysis and manage product release.
• Experience participating in supplier audits for regulatory compliance.
• Strong problem-solving skills and data-driven thinking.

Responsibilities

• Maintain and track quality programs; report metrics.
• Audit supplier/vendor documentation and facilities for compliance.
• Review customer complaints and initiate root cause investigations.
• Review Certificates of Analysis and manage product release.

Skills

Quality assurance

Auditing

Root cause analysis

Documentation review

Tools

QA Documentation System

Job description

GHOST is disrupting the sports nutrition industry by creating a lifestyle movement that includes transparent innovative products, immersive content, global distribution, key influencer partnerships and collaborations with the world's leading flavor brands. We are always challenging ourselves to think outside the box and serve our fans and customers better, and we're excited to find a new fam member to bring processes and fresh ideas to the table.

We’re looking for a Quality Assurance (QA) Specialist to join our Chicago-based Quality team. This role works in an office environment, traveling approximately 10% throughout the year.

The QA Specialist is responsible for maintaining and implementing effective quality programs and procedures to ensure compliance with industry quality standards, regulatory requirements, and internal policies. Additionally, they will participate in audits of both manufacturers and suppliers to ensure compliance. Finally, the QA Specialist will be responsible for maintaining the Quality Documentation System, preparing documents, and collecting, inspecting, and reviewing Raw Materials and Finished Products testing with regard to food safety.

The Deets:

• Maintain various Quality programs and track, trend, and report program metrics
• Audit Supplier/Vendor documentation and facilities for compliance to Quality Standards
• Review customer complaints and initiate root cause investigations
• Review Certificates of Analysis and manage product release

Additional Requirements:

• Work is performed in-office, Monday - Thursday, remote on Friday.
• Willing to travel 10% of the time

• Health, dental, and vision insurance
• Generous paid leave plan, including parental leave
• Life, short-, and long-term disability insurance(s)
• 401K retirement savings with defined company match
• Health and dependent care savings plans
• Commuter benefit
• Tuition reimbursement
• Supplemental life and insurance plans
• Other legendary perks!

Salary range: $70,000 - 75,000, depending on experience

At GHOST we are building the brand we all wish existed. This mindset drives every important decision the team makes, from how we create new products, to how we market and interact, and most definitely how we build our team. We hire on work ethic, passion and culture fit. You cannot replace a vibe.