Quality Assurance Representative

Quick USA Inc.; Winchester (KY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Sick leave

PTO

Job summary

Quick USA Inc. in Winchester, KY seeks a Quality Assurance Representative to be the link between suppliers and customers, ensuring high standards. Bilingual Japanese/English is required, with a background in engineering or related field.

The role handles PPAP drafts, status monitoring, process improvements, and quality reporting while coordinating with Sales and other departments. Office-based with minimal travel; strong attention to detail and communication are essential.

Qualifications

• Bachelor's degree in Engineering or related technical field preferred.
• Bilingual proficiency in Japanese and English required.
• Entry-level candidates will be considered.
• Strong attention to detail and analytical skills.
• Excellent communication and interpersonal abilities.
• Knowledge of quality management systems and ISO standards is a plus.

Responsibilities

• Receive PPAP drafts from suppliers, create PPAPs and submit to customers in a timely manner.
• Monitor PPAP status and take necessary actions.
• Review existing processes to improve and avoid any quality issue in the future.
• Improve internal processes by coordination with other departments.
• Monitor all types of corrective actions to ensure timely completion and verification.
• Discuss with Management when any abnormality emerges.
• Request, confirm and file SOC evidence.
• Manage quality documents based on QMS.
• Create quality related reports and submit to Quality Manager in timely manner.
• Answer questions, resolve issues related to unconfirming parts for customers.
• Conduct a good customer service to both suppliers and customers.
• Respond to CAR/Notification from assigned customers.
• Visit clients to assure product quality and acquire quality related information and report this information to Quality supervisor and/or manager

Skills

Bilingual Japanese-English

Attention to detail

Analytical skills

Communication & interpersonal skills

ISO/QMS knowledge

Education

Bachelor's degree in Engineering or related technical field

Job description

Position

• Quality Assurance Representative

Summary

• An automotive parts trading company based out of Winchester KYis seeking a dedicated Quality Assurance Representative to join their team. This role will serve as a crucial link between their suppliers and customers, ensuring high-quality standards are met and maintained. The ideal candidate will be bilingual in Japanese and English, with a strong background in engineering or a related field.

Quality

• Receive PPAP drafts from suppliers, create PPAPs and submit to customers in a timely manner. This includes projects meeting with Sales team at least once per month.


• Monitor PPAP status and take necessary actions.


• Review existing processes to improve and avoid any quality issue in the future.


• Improve internal processes by coordination with other departments.


• Monitor all types of corrective actions to ensure timely completion and verification.


• Discuss with Management when any abnormality emerges.


• Request, confirm and file SOC evidence.


• Manage quality documents based on QMS.


• Create quality related reports and submit to Quality Manager in timely manner.

Client Contacts

• Answer questions, resolve issues related to unconfirming parts for customers.


• Conduct a good customer service to both suppliers and customers.


• Respond to CAR/Notification from assigned customers.


• Support and assist co-workers to perform their assigned duties effectively and accurately.


• Visit clients to assure product quality and acquire quality related information and report this information to Quality supervisor and/or manager

Other

• Monitor both service and products from suppliers.


• Acquire IMDS data from suppliers and forward it into headquarters for registration.


• Perform internal audit when required.


• Perform calibrations when needed.


• Have a regular meeting with Sales team to share any potential issue.


• Support and assist co-workers to perform their assigned duties effectively and accurately.


• Other assigned task by Quality Supervisor/ Manager.

Working Hours, Working style

• Full-time


• Primarily office-based work with minimal travel required

Working Location

• Winchester Kentucky

Salary/Benefits

• Salary range: $45,000 - $50,000 per year


• Health insurance: 90% company-paid (United Health)


• Dental, vision, life, short and long-term disability insurance


• 401(k) plan available after 6 months of employment


• Sick Leave and PTO

Qualifications

• Bachelor's degree in Engineering or related technical field preferred


• Bilingual proficiency in Japanese and English required


• Entry-level candidates will be considered


• Strong attention to detail and analytical skills


• Excellent communication and interpersonal abilities


• Commitment to long-term professional growth (5-10 years)


• Ability to work effectively in a multicultural environment


• Knowledge of quality management systems and ISO standards is a plus