Quality Assurance Produce Inspector

US0654 Sysco Arizona East (Division of USA I); Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Sysco Corp. in Mesa, AZ is seeking a Finance position focused on ongoing quality monitoring of perishable products in the warehouse. The role involves data entry of orders, extensive customer service duties, and applying independent judgment to support product quality control.

The ideal candidate will have strong communication skills, accuracy in reporting, and the ability to analyze issues and propose actionable solutions while adhering to safety and sanitation policies.

Qualifications

• High School diploma or equivalent required.
• 1 to 3 years of related experience.
• Excellent written and verbal English communication.

Responsibilities

• Check product in slots daily to ensure shipping quality standards.
• Communicate quality issues to buyers and assist resolution.
• Ensure proper product rotation and report rotation problems.
• Monitor spoilage and damage variance reports for accuracy.
• Greet customers and maintain courteous service.
• Inspect inbound freight and warehouse product for condition.
• Report status on product quality to relevant parties.
• Analyze quality issues and propose corrective actions.
• Adhere to safety and sanitation policies.

Skills

Report writing

Effective communication

Listening skills

Math skills

Problem solving

English proficiency

Education

High School Diploma or equivalent

Tools

Data entry systems

MS Excel

Job description

JOB SUMMARY

This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. Regularly exercises discretion and independent judgment in performing duties directly related to the general operation of product quality control.

RESPONSIBILITIES

• Check product in slots daily to make certain product that is set up for shipping is up to acceptable standards.
• Communicate with buyers all quality issues and assists them in resolving them to ensure the customer receives the highest quality products possible.
• Ensure products are being rotated properly during daily slot checking, and communicate any problems with rotation to the stockers and/or supervisors responsible.
• Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, etc.
• Greet all internal and external customers in a friendly and efficient manner to ensure that proper customer service is maintained and customer satisfaction and organizational efficiency are enhanced.
• Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
• Convey regularly with necessary parties on the company's status on product quality.
• Analyze, identify, and propose action to the solution of problems associated with Quality Assurance.
• Observe all safety rules, regulations, and sanitation policies.

QUALIFICATIONS

Education

• High School diploma or equivalent.

Experience

• 1 to 3 years of experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Excellent problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

Physical Demands

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Frequently required to sit and reach with hands and arms.
• Must occasionally lift and/or move up to 50 pounds.