QA Inspector

Sysco Corp.; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Sysco Corp. in Nashville seeks a QA focused professional to monitor perishable product quality in the warehouse, input orders via data entry, and provide extensive customer service. The role emphasizes discretionary judgment in daily quality control tasks.

This entry-level to mid-level position supports ongoing quality assurance efforts, safety compliance, and effective communication with buyers and warehouse staff to ensure high-quality products for customers.

Qualifications

• 1–3 years of experience in quality control or related field.
• Experience with warehouse operations and QA processes is a plus.
• Ability to document quality issues clearly and promptly.

Responsibilities

• Check produce in slots daily to ensure shipping standards are met.
• Communicate quality issues to buyers and assist in resolution.
• Ensure proper product rotation and report rotation problems.
• Monitor spoilage and warehouse damage variances for accurate accounting.
• Greet customers and maintain high-quality customer service.
• Inspect inbound/outbound freight and document product condition.
• Correspond with relevant parties on product quality status.
• Analyze QA issues and propose corrective actions.
• Follow safety, sanitation, and company policies.

Skills

Report writing

Customer service

Listening skills

Math aptitude

Communication

English literacy

Education

High School diploma

Job description

JOB SUMMARY

This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. Regularly exercises discretion and independent judgment in performing duties directly related to the general operation of produce quality control.

RESPONSIBILITIES

• Check produce in slots daily to make certain product that is set up for shipping is up to acceptable standards.


• Communicate with buyers all quality issues and assists them in resolving them to ensure the customer receives the highest quality products possible.


• Ensure products are being rotated properly during daily slot checking, and communicate any problems with rotation to the stockers and/or supervisors responsible.


• Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, etc.


• Greet all internal and external customers in a friendly and efficient manner to ensure that proper customer service is maintained and customer satisfaction and organizational efficiency are enhanced.


• Inspect inbound freight, warehoused product, and/or outbound product and document product condition.


• Correspond regularly with necessary parties on the company's status on product quality.


• Analyze, identify, and propose action to the solution of problems associated with Quality Assurance.


• Observe all safety rules, regulations, and sanitation policies.

QUALIFICATIONS

Education

• High School diploma or equivalent.

Experience

• 1 to 3 years of experience.

Professional Skills

• Ability to write routine reports and correspondence.


• Speak effectively before groups of customers or associates of an organization.


• Must have exemplary listening skills to facilitate effective two- way communication.


• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.


• Solid problem-solving skills.


• Strong verbal and written communication skills.


• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.