Quality Assurance & Process Improvement Specialist

STS Technical Services; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading technical service provider in Milwaukee is seeking a Quality Specialist/Analyst. This role entails overseeing product quality for multiple types and working closely with suppliers and customers. Responsibilities include conducting audits, communicating deficiencies, and maintaining quality guidelines. Candidates should have a Bachelor's degree and at least one year of related experience. Familiarity with statistical techniques is preferred, along with strong skills in Microsoft Office applications. This position requires strong problem-solving and communication abilities.

Qualifications

• Bachelor's degree in a related field is required.
• One plus years of related work experience is necessary.
• Advanced training in statistical techniques and process improvement methods is preferred.

Responsibilities

• Maintain positive working relationships with customers and meet quality expectations.
• Perform audits to ensure zero defects on service parts and kits.
• Communicate effectively with suppliers and internal teams to prevent deficiencies.

Skills

Quality assurance

Statistical techniques

Process improvement methods

Problem-solving techniques

Education

Bachelor's degree in a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Project

JDE

Job description

A leading technical service provider in Milwaukee is seeking a Quality Specialist/Analyst. This role entails overseeing product quality for multiple types and working closely with suppliers and customers. Responsibilities include conducting audits, communicating deficiencies, and maintaining quality guidelines. Candidates should have a Bachelor's degree and at least one year of related experience. Familiarity with statistical techniques is preferred, along with strong skills in Microsoft Office applications. This position requires strong problem-solving and communication abilities.