Quality Assurance & Process Excellence Lead

freudenberg; Bristol (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Freudenberg seeks a seasoned Quality Manager to lead site quality initiatives, maintain QMS, and ensure compliance with global standards. You will drive cross-functional efforts to improve processes and safeguard quality across the organization.

You will collaborate with Sales, Engineering, and Operations on warranties, contracts, audits, and training, driving continuous improvement and effective issue resolution. A Bachelor degree and 5 years in manufacturing quality are required.

Qualifications

• Bachelor degree in a relevant field.
• 5 years of quality experience in manufacturing.
• Proficient in Microsoft Office and confidentiality.
• Excellent communication, written and presentation skills.

Responsibilities

• Develop and improve QMS and processes aligned with global standards.
• Collaborate with Sales, Engineering and Operations on warranty and quality issues.
• Define and monitor KPIs with action plans for improvement.
• Lead root-cause analyses and corrective actions for customer claims.
• Support audits (internal, external, customer) and drive cross-site improvements.
• Participate in corporate quality initiatives and deliver training.

Skills

Communication skills

Presentation skills

Team collaboration

Education

Bachelor degree

Tools

Microsoft Office

Job description

Freudenberg seeks a seasoned Quality Manager to lead site quality initiatives, maintain QMS, and ensure compliance with global standards. You will drive cross-functional efforts to improve processes and safeguard quality across the organization.

You will collaborate with Sales, Engineering, and Operations on warranties, contracts, audits, and training, driving continuous improvement and effective issue resolution. A Bachelor degree and 5 years in manufacturing quality are required.