Quality Assurance & Process Coordinator

Ravago; Baytown (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Ravago seeks a Quality Compliance Specialist to support the facility's quality management program. The role focuses on planning, coordinating, and directing ISO 9001 compliant activities and measuring customer service and continual improvement.

Responsibilities include quarterly training, process improvement instruction, audit execution, and maintaining documentation. Strong communication and Microsoft Office expertise are essential for success in this role.

Qualifications

• Associate degree or related training - required.
• Minimum of 2 years of relevant work experience in similar title with ISO 9001 - preferred.
• Proficiency with Microsoft Office (Excel and PowerPoint) and ability to learn basic systems.
• Familiarity with process mapping and basic quality processes preferred.
• Excellent verbal and written communication skills.
• Ability to read, analyze, and interpret general business procedures and work instructions.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information to groups of managers and employees.

Responsibilities

• Conduct quarterly and annual facility-wide training for all associates to ensure ISO 9001 compliance.
• Instruct on continuous process improvements, including problem solving and time management.
• Interpret quality philosophy to facility personnel.
• Review training records and maintain a training matrix.
• Assist formulating and maintaining quality objectives aligned with corporate policies and goals.
• Perform internal process audits and proficiency audits.
• Handle administrative duties related to total quality management and ISO processes.

Skills

ISO 9001 knowledge

MS Office (Excel, PowerPoint)

Process mapping

Verbal communication

Written communication

Education

Associate degree or related training

Tools

Microsoft Office

Job description

Ravago seeks a Quality Compliance Specialist to support the facility's quality management program. The role focuses on planning, coordinating, and directing ISO 9001 compliant activities and measuring customer service and continual improvement.

Responsibilities include quarterly training, process improvement instruction, audit execution, and maintaining documentation. Strong communication and Microsoft Office expertise are essential for success in this role.