Quality Assurance Manager - Universal

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Tuition Reimbursement

Flexible Spending Accounts

Vacation and personal days

Job summary

AIT Worldwide Logistics, INC. is seeking a Quality Assurance Manager in Itasca, Illinois. In this role, you will oversee the Quality Management Systems, ensuring compliance and effectiveness. Responsibilities include designing QA processes, leading audits, and integrating teams within the company.

The ideal candidate will have a Bachelor’s degree in Supply Chain, with over 5 years of experience in Quality Management Systems and strong attention to detail. Benefits include comprehensive health, retirement plans, and vacation days.

Qualifications

• 5+ years experience in Quality Management Systems.
• 3+ years experience in Warehousing and Logistics operations and freight forwarding, preferred.

Responsibilities

• Manage implementation and maintenance of the Quality Management Systems.
• Lead a gap analysis project on existing QMS framework.
• Design and develop the scope and structure of a QA framework.
• Provide guidance during the development of the AIT Inventory Management System.
• Standardize audit program plan for customer audits.

Skills

Interpersonal and project management skills

Organizational, analytical, and problem-solving skills

Strong attention to detail

Working knowledge of quality system requirements

Analytical, critical thinking, and organizational skills

Ability to work effectively within a team

Education

Bachelor's Degree in Supply Chain or related field

High School Equivalent experience

Job description

Quality Assurance Manager – Universal

Job ID: 2026-7573 • Regular Full-Time

Overview

The Quality Assurance Manager will manage the implementation and maintenance of the existing Quality Management Systems (QMS). This role will have high visibility and is the primary contact for business partners and customers with respect to all AIT Quality Assurance matters. It will be responsible for developing a 'best in class' Quality Assurance program that fully supports and meets the specialist logistics needs in AIT.

Responsibilities

• Review and assess the scope/effectiveness of the existing QMS framework, including integration of AIT processes; lead an objective gap analysis project on existing QMS framework.
• Assess existing validation status of AIT operating/QMS systems; develop recommendations/business cases for validation of existing AIT systems and/or implementation of a new validated QMS.
• Design and develop the scope and structure of a QA framework aligned with the existing AIT QMS framework.
• Design and create specific QA process/SOP documentation to be implemented within AIT.
• Provide ongoing input and guidance during the development and implementation of the AIT Inventory Management System (IMS), including guidance on software functionality necessary to effectively integrate with the QA program.
• Design, develop and implement a standardized audit program plan to ensure customer audits succeed, including lists of audit documentation and process demonstrations, and standardized auditing of AIT's vendor network globally with CSG network solutions management.
• Define, create and continue development of standardized audit responses and materials (verbal and written) to maximize efficiency and success rate of customer audits.
• Define the compliance aspects of the QA program to determine and justify 'best in class' status and ensure the QMS is sufficiently robust and flexible to meet all requirements.
• Identify, recruit and integrate suitable QA team candidates to build out a QA team in alignment with strategic growth plans.
• Network with corresponding departments within CSG and AIT to ensure compliance and integration of CSG QA functions.
• Continue learning through required compliance training and certifications (to be determined on an ongoing basis).
• Perform other duties as assigned.
• Comply with all policies and standards.

Qualifications

Education
• Bachelor's Degree in Supply Chain or related field required
• High School Equivalent experience required

Experience
• 5+ years experience in Quality Management Systems (Required)
• 3+ years experience in Warehousing and Logistics operations and freight forwarding (Preferred)

Knowledge, Skills, and Abilities
• Interpersonal and project management skills – Medium
• Organizational, analytical, and problem‑solving skills – Medium
• Strong attention to detail – High
• Working knowledge of quality system requirements – High
• Analytical, critical thinking, and organizational skills – Medium
• Ability to work effectively within a team – High

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. You may also be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

Equal Employment Opportunity Statement

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.